Jessica Crockett
Cadillac,MI
Summary
Dynamic food service professional with a proven track record at Brandi Hayes, excelling in staff supervision and kitchen coordination. Expert in food preparation and inventory management, implementing process improvements that enhanced service efficiency and customer satisfaction. Strong leadership skills foster team development and drive operational success.
Overview
29
29
years of professional experience
Work History
Food Service Supervisor
Brandi Hayes
09.2019 - Current
- Supervised daily food preparation and service operations, ensuring adherence to safety and sanitation standards.
- Trained and mentored staff on best practices for food handling and customer service excellence.
- Managed inventory control processes, reducing waste through accurate forecasting and stock management.
- Implemented process improvements that enhanced service efficiency and overall customer satisfaction.
Bar Manager
Kraig Mcmartin
06.2007 - 11.2017
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on customer service excellence and cocktail preparation techniques.
- Developed innovative drink menus that enhanced customer experience and increased sales.
- Managed inventory levels, optimizing ordering processes to minimize waste and reduce costs.
Bar Supervisor
Kristie Hayes
02.1997 - 01.2007
- Assisted in managing bar operations to ensure smooth service and customer satisfaction.
- Collaborated with team members to maintain cleanliness and organization of the bar area.
- Learned to prepare a variety of beverages according to standard recipes and customer preferences.
- Supported inventory management by monitoring stock levels and assisting with ordering supplies.
Education
High School Diploma -
Traverse City Central
Traverse City, MI06-1997
Skills
- Staff supervision
- Kitchen staff coordination
- Staff leadership
- Food preparation
Timeline
Food Service Supervisor
Brandi Hayes
09.2019 - Current
Bar Manager
Kraig Mcmartin
06.2007 - 11.2017
Bar Supervisor
Kristie Hayes
02.1997 - 01.2007
High School Diploma -
Traverse City Central