Jessica Cross
Las Vegas,NV
Summary
Looking to obtain a job that utilizes my acquired skill set
Overview
14
14
years of professional experience
Work History
Area Supervisor
Kimco Facilities
Las Vegas, NV
08.2021 - Current
- Monitored employee performance, providing feedback and coaching as needed.
- Performed daily inspections of equipment to identify potential maintenance issues before they occurred.
- Trained new employees on policies, procedures, product knowledge, customer service techniques.
- Enforced company policies while maintaining a fair and consistent approach among staff members.
- Created and implemented daily work schedules to ensure that all tasks were completed in an efficient manner.
- Responded promptly to any emergency situations that may have arisen during business hours.
Store Manager
Bed Bath & Beyond
Las Vegas, NV
11.2014 - 08.2021
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Store Manager
Images of Moab
Moab, UT, UT
02.2010 - 11.2014
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Created weekly work schedules for store personnel.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Monitored employee performance and identified performance gaps for corrective action.
Education
High School Diploma -
Yampah Mountain High School
Glenwood Springs, CO05-2003
Skills
- Sales Tracking
- Supply Chain Management
- Quality Control
- Continuous Improvements
- Workforce Planning
- Production Management
- Documentation Skills
- Reporting Skills
- Employee Performance Management
- Inventory Control
Timeline
Area Supervisor
Kimco Facilities
08.2021 - Current
Store Manager
Bed Bath & Beyond
11.2014 - 08.2021
Store Manager
Images of Moab
02.2010 - 11.2014
High School Diploma -
Yampah Mountain High School