JESSICA DANIEL
Tampa,FL
Summary
Accomplished administrative professional with over 10 years of experience in healthcare and education settings. Skilled in managing grants, coordinating office operations, and streamlining administrative processes to improve efficiency and support organizational goals. Known for strong organizational skills, attention to detail, and the ability to manage multiple priorities in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Grant Manager/Executive Assistant
Florida Department of Education
08.2024 - Current
- Manage the state grant for Just Read, Florida!, ensuring compliance with funding requirements and program objectives.
- Prepare and submit comprehensive monthly and quarterly reports detailing program performance and financial status.
- Process and track employee absence requests in accordance with departmental policies.
- Distribute weekly staff meeting updates to ensure clear communication and alignment across teams.
- Maintain and update the department’s shared calendar, including meetings, deadlines, and key events.
- Proofread and edit official documents and correspondence for clarity, accuracy, and compliance.
- Coordinate hotel accommodations and travel logistics for staff attending conferences or off-site meetings.
- Oversee contract management, including tracking deadlines, renewals, and deliverables.
Administrative Coordinator
Washington University School of Medicine
04.2019 - 08.2024
- Oversaw daily operations of the Behavioral Medicine Center, ensuring efficient workflow, resource allocation, and adherence to institutional standards.
- Managed National Institutes of Health (NIH) grant proposals, securing funding and ensuring full compliance with complex submission requirements.
- Coordinated participant compensation processes, guaranteeing accurate and timely distribution of incentives.
- Scheduled and organized departmental meetings, enhancing team productivity and cross-functional collaboration.
- Maintained the team’s master calendar and managed time-off requests to support seamless and uninterrupted operations.
Lead Medical Secretary
BJC Medical Group
09.2017 - 04.2019
- Managed monthly schedules and approved time-off requests, ensuring smooth clinic operations.
- Processed insurance referrals, procedure pre-certifications, and medication prior authorizations efficiently.
- Communicated confidential health information to patients, triaged calls, and scheduled appointments, enhancing patient satisfaction.
- Provided clear, compassionate patient communications, improving service satisfaction.
- Streamlined clinic workflows, reducing patient wait times and enhancing operational efficiency.
- Assisted in training new staff, fostering a collaborative team environment and improving clinic productivity.
- Implemented innovative scheduling solutions that improved patient access to necessary medical care.
- Analyzed patient feedback to develop strategies that significantly improved service satisfaction scores.
Patient Access Representative
Conifer Health Solutions
09.2015 - 09.2017
- Registered emergency patients, ensuring accurate data entry and improving efficiency.
- Collected copayments, enhancing patient satisfaction and workflow.
- Verified insurance details, reducing claim rejections and streamlining billing.
- Provided empathetic patient support, facilitating smooth admissions and improving experiences.
- Trained new staff on patient registration software, boosting team productivity and accuracy.
Education
Master of Public Health - Health Promotion and Policy
University of Missouri
Columbia, MissouriBachelor of Health Science - Multicultural Studies
University of Missouri
Columbia, MissouriSkills
- Microsoft Office, Apple, EPIC, ASSIST, eRA Commons, EndNote, Nitro Pro, REDCap, Workday, Outlook, Canva, Project Management, Data Analysis, Healthcare Administration, Quality Improvement, Team Leadership, Patient Communication, Grant Writing, Policy Influence, Clinical Trials, Educational Programs, Insurance Processing, Behavior Change, Risk Assessment, Program Evaluation, Conflict Resolution, Strategic Planning, SurveyMonkey, Oracle, GEMS
Timeline
Grant Manager/Executive Assistant
Florida Department of Education
08.2024 - Current
Administrative Coordinator
Washington University School of Medicine
04.2019 - 08.2024
Lead Medical Secretary
BJC Medical Group
09.2017 - 04.2019
Patient Access Representative
Conifer Health Solutions
09.2015 - 09.2017
Bachelor of Health Science - Multicultural Studies
University of Missouri
Master of Public Health - Health Promotion and Policy
University of Missouri