Jessica Daniels

Adept at complaint resolution and administrative support, my tenure at Cypress Health Care honed my skills in both patient care and efficient office management. Leveraging strong teamwork and a courteous demeanor, I consistently improved customer satisfaction and streamlined operations, embodying a proactive approach to both patient and administrative challenges. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.