Jessica Dark
Crescent City,CA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
19
19
years of professional experience
Work History
Unit Supervisor
Pelican Bay State Prison
01.2019 - Current
- Discussed staff development and training needs and provided schedule of continuing education opportunities.
- Enhanced overall operational efficiency by regularly reviewing and updating departmental policies, procedures, and guidelines.
- Recognized as an effective leader who consistently met or exceeded departmental goals and objectives through strategic planning and execution.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Played a key role in successful change management initiatives by effectively communicating benefits of new procedures to staff members while addressing any concerns raised during implementation stages.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Managed budgetary constraints through careful resource allocation, cost control measures, and fiscal responsibility practices.
- Optimized inventory management to reduce waste and ensure availability of critical supplies.
- Verified employee performance with review of completed work assignments and techniques.
Senior Psychiatric Technician
Pelican Bay State Prison; California Men' Colony
08.2012 - 01.2019
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Enhanced patient care by implementing individualized treatment plans and providing therapeutic interventions.
- Evaluated the effectiveness of treatment plans by regularly reviewing progress notes, updating goals as needed, and discussing outcomes with relevant team members.
- Contributed to the development of facility-wide protocols and procedures for improved patient care and staff efficiency.
- Maintained detailed patient records, ensuring compliance with healthcare regulations and privacy laws.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Psychiatric Technician
State of California
07.2005 - 08.2010
- Charted on each patient daily.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Counseled and mentored clients on substance use and life choices.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
- Collaborated with multidisciplinary teams to develop comprehensive care plans, improving overall patient outcomes.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Assisted in patient goal-setting and regularly monitored progress, celebrating successes and addressing barriers to achievement.
- Facilitated group therapy sessions, promoting supportive community environment for recovery.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Associate of Science - Psychiatric Technician
Cuesta College
San Luis Obispo, CA06-2005
Associate of Arts - Psychology
Allan Hancock College
Santa Maria, CA05-2004
Skills
- Multitasking and Organization
- Team Leadership
- Administration and Operations
- Continuous Improvement
- Quality Assurance
- Project Management
Accomplishments
2018 Nursing Excellence Recipient for PBSP
Timeline
Unit Supervisor
Pelican Bay State Prison
01.2019 - Current
Senior Psychiatric Technician
Pelican Bay State Prison; California Men' Colony
08.2012 - 01.2019
Psychiatric Technician
State of California
07.2005 - 08.2010
Associate of Science - Psychiatric Technician
Cuesta College
Associate of Arts - Psychology
Allan Hancock College
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