Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Davis

Lake Worth,FL

Summary

Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Proven expertise in customer service and cash handling accuracy, honed at Hoffman's Chocolate and Panera Bread. Excel in resolving customer complaints, boosting satisfaction by fostering trust and loyalty. Skilled in training peers, ensuring operational excellence, and demonstrating ability to enhance team efficiency.

Overview

1
1
year of professional experience

Work History

Key Holder

Hoffman's Chocolate
09.2023 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.

Team Member

Panera Bread
07.2023 - 09.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

High School Diploma -

Park Vista Community High School
Lake Worth, FL
05.2024

Skills

  • Customer Service
  • Cash Handling
  • Training and mentoring
  • Bank Deposits

Timeline

Key Holder

Hoffman's Chocolate
09.2023 - Current

Team Member

Panera Bread
07.2023 - 09.2023

High School Diploma -

Park Vista Community High School
Jessica Davis