Jessica De Jesus
Executive Assistant
Summary
Driven and resourceful administrative professional with 15+ years of experience assisting high-achieving executives. History supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Maintain professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning collaborator with effective communication and organization skills. Expert in travel management, expense tracking and schedule coordination. Meticulous administrative professional with superb people-skills and public relations experience. Manage multiple projects simultaneously with a high degree of accuracy. Demonstrate excellent customer service, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a cheerful outlook. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certificate
Work History
EXECUTIVE ASSISTANT TO CEO/ CFO / CHRO
INNOVACARE
03.2020 - Current
- Provide comprehensive support to CEO and C-Suite in dynamic, challenging environments.
- Able to speak and write clearly, succinctly, and positively, creating a good image on behalf of executives.
- Manage sensitive information with utmost discretion and confidentiality.
- Highly organized, able to manage multiple tasks and priorities efficiently.
- Expertly manage calendar management across multiple time zones, expense management, meeting organization, and event coordination
- Function as Chief of Staff, planning and tracking business work plans for c-suite staff, while fostering team alignment and focus
- Create presentations, templates, and timelines to ensure stakeholders remain on task.
- Ability to build strong relationships with internal and external stakeholders.
- Currently leading and mentoring other executive assistants.
- Building strong collaboration relationships with others, fostering cooperative and productive work environment
- Ability to focus on finer details to ensure accuracy and completeness in all tasks and to pivot quickly and efficiently in a challenging environment.
- Proficient with various software and tools, including project management systems, CRMs and willing to continue to seek tools for self-improvement and knowledge.
EXECUTIVE ASSISTANT TO CEO/PROJECT MANAGER / BOARD LIAISON
SOMOS INNOVATION
01.2018 - 03.2020
- Supported the CEO and Board of Directors with calendar & expense management, meeting organization, and ribbon cutting ceremonies.
- Coordinated extensive international and domestic travel, including lodging and transportation.
- Identified Potential risks early, analyzed their impact, and developed mitigation strategies to minimize disruptions.
- Defined project's scope, goals, and objectives
- Developed detailed plans outlining tasks, resources, timelines, and deliverables.
- Processed state requirements for JCOPE and JACO filings
- Mentored and delegated workflows to four Executive Assistants
- Maintained open and transparent communication with clients and stakeholders, provided updates, responded to inquiries, and adapted project scope based on feedback.
EXECUTIVE ASSISTANT TO CEO
VISITING NURSE SERVICE OF NEW YORK
01.2017 - 01.2018
- Provided comprehensive support to the CEO and six direct reports, including calendar management, travel coordination, and expense reporting.
- Coordinated heavy international and domestic travel.
- Managed high volumes of client and colleague inquiries.
- Liaised among senior executives, board members, middle management, and administrative teams.
- Organized and planned events such as galas
- Maintained a healthy work/life balance for the CEO, managing family activities and personal errands.
- Developed an annual calendar for the firm, including quarterly reviews and conferences.
- Processed monthly expense reports and managed confidential content with precision.
- Allocated resources efficiently and ensured the team has the tools and support needed to succeed.
- Implemented quality control processes to ensure tasks are completed on time.
EXECUTIVE ASSISTANT TO CEO/PROJECT MANAGER/BOARD LIAISON
HEALTHFIRST, INC.
04.2008 - 04.2017
- Provided administrative support to the CEO and five Chief Officers, including calendar management, travel coordination, and expense reporting.
- Ability to build and maintain relationships, demonstrating diplomacy and responsiveness.
- Hired to assist in a massive business transformation initiative, including employee engagement, offsite retreats, and collaboration with vendors and consultants.
- Ability to clearly articulate information and ideas, both verbally and in writing, to board members and executives
- Supervised four Executive Assistants to support C-Suite Chiefs, Board members, and Committee members.
- Proficient in managing and facilitation board meetings, events, and communications.
- Organized staff workshops, ribbon-cutting ceremonies, and gala events
- Demonstrated creativity and good judgment, adapting to the CEO's needs, and assisting in confidential C-suite searches to reshape the executive team.
- Functioned as an effective intermediary for three Boards and the Executive Committee
- Efficiently managing time to meet deadlines.
- Collected, formatted, and reviewed Board meeting materials, ensuring accurate transcription of minutes.
- Managed sensitive information with the utmost confidentiality and professionalism.
Education
Honors Program B.A./M.A., Forensic Psychology, Magna Cum Laude -
NYC John Jay College
New York, New York01.2010
Skills
- Strategic Planning & Execution
- Executive Support Expertise
- Relationship Building
- Presentation Development
- Project Oversight
- Financial Services (AR/AP)
- Phone Etiquette
- Conflict Management
- Calendar & Project Planning
- Human Resources Management (HRM)
- Advanced Software competency
- Strong Problem Solver
Certification
- Online Notary (RON) Since 2020
- Notary Since 2008
Languages
Spanish
Professional Working
Timeline
EXECUTIVE ASSISTANT TO CEO/ CFO / CHRO
INNOVACARE
03.2020 - Current
EXECUTIVE ASSISTANT TO CEO/PROJECT MANAGER / BOARD LIAISON
SOMOS INNOVATION
01.2018 - 03.2020
EXECUTIVE ASSISTANT TO CEO
VISITING NURSE SERVICE OF NEW YORK
01.2017 - 01.2018
EXECUTIVE ASSISTANT TO CEO/PROJECT MANAGER/BOARD LIAISON
HEALTHFIRST, INC.
04.2008 - 04.2017
Honors Program B.A./M.A., Forensic Psychology, Magna Cum Laude -
NYC John Jay College
Software Competencies
· Project management tool (HIVE and Asana)
· MS Office & Google Suites
· Zoom and Teams
· Board Portal
· Concur, Workday
· CRM PowerBi
· Adobe PDF & Lucid Charts
· Slack
· Quick books
· Salesforce & Back Stop
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