Jessica Denis
Lake Worth,FL
Summary
Driven Admission Coordinator with proven expertise in patient admission processes and insurance verifications, notably at Retreat Behavioral Health. Excelled in leveraging Salesforce and Microsoft Excel to enhance efficiency and accuracy. Demonstrated exceptional communication skills, achieving insurance pre-authorizations and ensuring compliance with HIPAA. Renowned for meticulous patient data management and a results-focused approach, significantly improving patient intake procedures. Friendly Admissions Coordinator with 12-year background in admissions coordination, As well as 15 Years experience In verification Of benefits.
Overview
11
11
years of professional experience
Work History
Admission Coordinator
Retreat Behavioral Health
06.2018 - Current
- Assisted in patient admission process based on federal and state laws.
- Answered all Incoming call for Patient struggling with Substance abuse and Mental Health.
- Completed Preadmission screening for Possible Admissions.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Assisted patients with understanding personalized insurance coverage and benefits.
- Obtained payments from patients and scanned identification and insurance cards.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
VOB Speacialist
Preasum Healthcare
03.2013 - 05.2016
- Updated patient records with accurate, current insurance policy information.
- Obtained payments from patients and scanned identification and insurance cards.
- Conducted patient intake interviews, recording and documenting relevant information.
- Completed insurance verification and benefit authorization with appropriate documentation in billing system.
- Maintained detailed understanding of insurance plans and company requirements.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Verified insurance eligibility and benefits and updated insurance information.
Education
Associates In Business - Business
Queensborough Community College of The City University of New York
Oakland Gardens, NY05.2007
High School Diploma -
Flushing High School
Flushing, United States06.1994
Skills
Salesforce
Aura
Call Tracking Metrics
Microsoft
Excel
Word
Sigmund
Timeline
Admission Coordinator
Retreat Behavioral Health
06.2018 - Current
VOB Speacialist
Preasum Healthcare
03.2013 - 05.2016
Associates In Business - Business
Queensborough Community College of The City University of New York
High School Diploma -
Flushing High School
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