Jessica Diaz
Perris,CA
Summary
Administrative professional with over 18 years of experience in office management and clerical
support that thrives in a demanding, fast-paced environment. Contributed to successful operations of
various medical facilities and companies by streamlining processes to increase productivity.
Knowledgeable in handling confidential matters and proprietary information.
Overview
18
18
years of professional experience
Work History
Clerical Coordinator
Hoag Memorial Hospital Presbyterian
Newport Beach, CA
12.2021 - 06.2022
- Maintained composure in dealing with conditions of urgency and in pressure situations.
- Monitored new admissions and discharges to notify nurses and primary care physicians.
- Updated employee and department directories to properly refer visitors and physicians.
- Provided administrative support to staff members.
- Greeted and screened visitors for patient pick up.
- Completed census sheet at the end of each shift.
Senior Scheduling Coordinator
PIH Health Hospital
Whittier
08.2017 - 07.2021
- Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations.
- Coordinated processes and paperwork to meet hospital facility and insurance requirements.
- Arranged hospital admissions for patients.
- Maintained efficient surgery schedule by monitoring daily activities and potential conflicts.
Office Manager
Ken C. Nguyen, DPM, Inc.
La Mirada, CA
02.2004 - 08.2017
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Oversaw office inventory activities including ordering, requisitions, stocking, shipping and receiving.
- Verified insurance benefits, coverage and provided financial counseling for patients.
- Managed budgets, bookkeeping, and office schedule to improve productivity initiatives.
Education
Bachelor of Arts - Business Administration
California State University - Fullerton
Fullerton, CA08.2008
Associate of Arts - Liberal Arts And General Studies
Santa Ana College
Santa Ana, CA08.2005
High School Diploma -
Los Amigos High School
Fountain Valley, CA06.2001
Skills
- Microsoft Office
- Complex calendaring
- Basic accounting
- Data entry
- Exceptional oral and written communication
- Fluent in Spanish
Timeline
Clerical Coordinator
Hoag Memorial Hospital Presbyterian
12.2021 - 06.2022
Senior Scheduling Coordinator
PIH Health Hospital
08.2017 - 07.2021
Office Manager
Ken C. Nguyen, DPM, Inc.
02.2004 - 08.2017
Bachelor of Arts - Business Administration
California State University - Fullerton
Associate of Arts - Liberal Arts And General Studies
Santa Ana College
High School Diploma -
Los Amigos High School
Similar Profiles
Luis JuarezLuis Juarez
Surgical Technologist at Hoag Memorial Hospital PresbyterianSurgical Technologist at Hoag Memorial Hospital Presbyterian
Francis GarciaFrancis Garcia
Registration Representative at Hoag Memorial Hospital PresbyterianRegistration Representative at Hoag Memorial Hospital Presbyterian
Joan Karl ScottJoan Karl Scott
Staff Nurse,Sub ICU/Medsurg/Telemetry Registered Nurse at Hoag Memorial Hospital PresbyterianStaff Nurse,Sub ICU/Medsurg/Telemetry Registered Nurse at Hoag Memorial Hospital Presbyterian
Gabriela Flores BahenaGabriela Flores Bahena
Medical Assistant at Hoag Memorial Hospital PresbyterianMedical Assistant at Hoag Memorial Hospital Presbyterian
Ivan MoralesIvan Morales
Food Runner at The Great Oak Steakhouse @ Pechanga Resort CasinoFood Runner at The Great Oak Steakhouse @ Pechanga Resort Casino