Jessica Diaz
Perris,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
Work History
Clerical Coordinator
Hoag Memorial Hospital Presbyterian
12.2021 - 06.2022
- Maintained composure in dealing with conditions of urgency and in pressure situations.
- Monitored new admissions and discharges to notify nurses and primary care physicians.
- Updated employee and department directories to properly refer visitors and physicians.
- Provided administrative support to staff members.
- Greeted and screened visitors for patient pick up.
- Completed census sheet at the end of each shift.
Senior Scheduling Coordinator
PIH Health Hospital
08.2017 - 07.2021
- Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations.
- Coordinated processes and paperwork to meet hospital facility and insurance requirements.
- Arranged hospital admissions for patients.
- Maintained efficient surgery schedule by monitoring daily activities and potential conflicts.
Office Manager
Ken C. Nguyen, DPM, Inc.
02.2004 - 08.2017
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Oversaw office inventory activities including ordering, requisitions, stocking, shipping and receiving.
- Verified insurance benefits, coverage and provided financial counseling for patients.
- Managed budgets, bookkeeping, and office schedule to improve productivity initiatives.
Education
High School Diploma -
Los Amigos High School
Fountain Valley, CAAssociate of Arts - Liberal Arts And General Studies
Santa Ana College
Santa Ana, CABachelor of Arts - Business Administration
California State University - Fullerton
Fullerton, CASkills
- Microsoft Office
- Costumer service
- Data entry
- Attention to detail
- Document management
- Time management
- Relationship building
- Exceptional oral and written communication
Languages
Spanish
Native or Bilingual
Timeline
Clerical Coordinator
Hoag Memorial Hospital Presbyterian
12.2021 - 06.2022
Senior Scheduling Coordinator
PIH Health Hospital
08.2017 - 07.2021
Office Manager
Ken C. Nguyen, DPM, Inc.
02.2004 - 08.2017
High School Diploma -
Los Amigos High School
Associate of Arts - Liberal Arts And General Studies
Santa Ana College
Bachelor of Arts - Business Administration
California State University - Fullerton