Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Open To Work

JESSICA DIKE

LOS LUNAS,New Mexico

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-SiteRemote

Summary

Results-driven professional with expertise in customer relationship management and problem solving. Proficient in sales forecasting and record keeping, ready to enhance team collaboration and drive customer satisfaction.

Overview

3
3
years of professional experience

Work History

Pro Sales Associate

Lowes Home Improvment
Los Lunas, New Mexico
03.2025 - 06.2026
  • Collaborated with cross-functional teams to enhance communication and project outcomes.
  • Maintained accurate records using company-specific software and tools for tracking projects.
  • Provided training and guidance to new team members on departmental procedures.
  • Resolved customer inquiries by applying problem-solving skills and product knowledge.
  • Participated in ongoing training and compliance activities.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Provided technical support for customers in resolving complex issues.
  • Researched and analyzed customer feedback to identify areas of improvement.
  • Maintained accurate records of customer interactions and feedback.
  • Analyzed customer needs and recommended appropriate products or services.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Implemented strategies to take advantage of new opportunities.

Pro Sales Specialist

Lowes Home Improvment
Portland, Oregon
08.2023 - 02.2025

Education

Bachelor of Science - Architecture

University of Colorado At Boulder, Boulder, CO
01-1993

Skills

  • Customer relationship management
  • Problem solving
  • Sales forecasting
  • Product knowledge
  • Record keeping
  • Cross-functional collaboration

Timeline

Pro Sales Associate - Lowes Home Improvment
03.2025 - 06.2026
Pro Sales Specialist - Lowes Home Improvment
08.2023 - 02.2025
University of Colorado At Boulder - Bachelor of Science, Architecture
JESSICA DIKE