Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Di Matteo

St. Cloud

Summary

Professional with experience in customer service and warehouse operations, demonstrating strong multitasking abilities in fast-paced environments. Responsibilities included greeting customers to enhance their dining experiences, accurately processing cash transactions, and maintaining cleanliness and organization in workspaces. In warehouse roles, operated forklifts and pallet jacks for efficient product transport while assisting in training new associates on safety protocols. Collaborated with team members to streamline workflow processes, contributing to improved operational efficiency.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Hostess / Server

Village Inn
St. Cloud
04.2020 - 01.2026

Greet each customer with care and passion to ensure a memorable dining experience. Multitasking is highly valued, and thriving in a fast-paced environment while maintaining a clean workspace is essential.

  • Stocked server areas with supplies before, during and after shifts.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Warehouse Associate

Publix Warehouse
Orlando
06.2022 - 03.2024

Responsible for managing and recovering damages, ensuring the cleanliness and organization of the warehouse, and maintaining a tidy and efficient work environment.

  • Operated forklifts and pallet jacks to efficiently transport products, ensuring timely order fulfillment and accuracy.
  • Assisted in training new warehouse associates on safety protocols and operational procedures, enhancing team performance.
  • Collaborated with team members to optimize workflow processes, reducing order processing time and improving efficiency.

Education

High School Diploma -

Zenith High School
Kissimmee, FL
08.2017 - 05.2020

Skills

  • Customer Service
  • Cash Handling & POS Systems
  • Food Safety & Sanitation
  • Forklift Operation
  • Warehouse & Inventory Support
  • Upselling
  • Fast-Paced Environments
  • Team Collaboration
  • Multitasking
  • Time management

Certification

  • Food Safety Certification
  • Forklift Certification
  • Fast-Paced Work Environment Training

Timeline

Warehouse Associate

Publix Warehouse
06.2022 - 03.2024

Hostess / Server

Village Inn
04.2020 - 01.2026

High School Diploma -

Zenith High School
08.2017 - 05.2020
Jessica Di Matteo