Jessica Dingman
Brighton,MI
Summary
Driven and ambitious professional with extensive knowledge and a deep passion for jewelry design, fashion, and watches. Recognized for being dependable, detail-oriented, and highly goal-driven. I bring proven experience in sales and cultivating strong client relationships, supported by excellent interpersonal skills and a dedicated work ethic. Adept at thriving under pressure while managing multiple tasks efficiently, I quickly adapt to new environments and challenges. Committed to continuous learning and performance improvement, I maintain a positive and respectful demeanor that fosters strong collaboration with supervisors, colleagues, and clients
Overview
5
5
years of professional experience
Work History
Sales Associate Supervisor
Jenni Kayne
09.2022 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Promoted business' development by building and maintaining relationships with new clients.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Sales Associate Supervisor
Diesel USA
01.2021 - 09.2022
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Mentored new sales associates to contribute to store's positive culture.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Trained newly hired sales team in upselling techniques.
Personal Assistant to the Chief Executive Officer
Derrick Johnson
11.2019 - 01.2021
- Booked travel by coordinating and reserving transportation and lodging.
- Coordinated events, prepared agendas and managed schedule for CEO.
- Managed wardrobe by setting up dry-cleaning services, pressing garments and organizing clothing.
- Transcribed dictated information to provide clearly written communication.
- Answered incoming phone calls and emails, and presented urgent requests for timely response.
- Maintained presence on popular social media platforms by posting edited photos, updates, and information.
- Managed social media accounts by creating posts and responding to comments.
Education
Bachelor of Arts - Interior Design
Michigan State University
East Lansing, MI05-2018
Skills
- Sales strategy development
- Strong leadership
- KPI analysis
- Sales operation
- Solution selling
- Product knowledge
- Excellent communication skills
- Goals and performance
- Positive and upbeat
- KPI tracking
- Market intelligence
- Relationship building
- Resolution-oriented
Timeline
Sales Associate Supervisor
Jenni Kayne
09.2022 - Current
Sales Associate Supervisor
Diesel USA
01.2021 - 09.2022
Personal Assistant to the Chief Executive Officer
Derrick Johnson
11.2019 - 01.2021
Bachelor of Arts - Interior Design
Michigan State University
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