Summary
Work History
Skills
Timeline
Generic

JESSICA DONNELLY

Port Saint Lucie,FL

Summary

Executive Assistant with experience in office management, admissions coordination, and team leadership. Skilled in calendar management, payroll, client relations, and cross department collaboration, with a proven ability to streamline operations and support executives in fast paced environments. Recognized for being detail oriented, exceptional organization, adaptable, and dedicated to ensuring smooth daily operations and strong relationships with both clients and staff.

Work History

Admissions Coordinator

Premiere Addiction Recovery
  • Served as the first point of contact for incoming clients and families, answering calls with empathy, verifying insurance, and guiding individuals through the admissions process with care and professionalism.
  • Built trust with clients by providing reassurance, information, and support during the vulnerable transition into treatment.
  • Collaborated closely with clinical staff to coordinate intake, assessments, and treatment scheduling, ensuring smooth handoffs and streamlined operations.
  • Managed multiple admissions cases simultaneously, balancing client needs, clinical priorities, and insurance requirements with attention to detail.
  • Established and nurtured referral relationships with outside treatment centers and providers, expanding the organization’s network and client pipeline.

Accounts Manager

Blue Water Marketing
  • Managed client relationships to ensure satisfaction and retention.
  • Collaborated with creative teams to develop tailored marketing strategies.
  • Prepared detailed reports on campaign performance for clients and stakeholders.
  • Facilitated regular meetings to discuss project progress and client feedback.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Acted as main point of contact in matters relating to client concerns and needs.

Executive Assistant /Front Office Manager

Clean and Seal Pros
  • Supported the Owner with executive-level assistance, including calendar management, meeting coordination, and organization of contracts and permits.
  • Scheduled client jobs and owner meetings to maximize efficiency and ensure smooth daily operations.
  • Managed payroll, bookkeeping, and financial tracking with accuracy and confidentiality.
  • Supervised and delegated tasks to a team of 16 employees, fostering accountability and strong performance.

Assistant Manager

Sailors Return
  • Assisted in overseeing daily restaurant operations, ensuring a seamless dining experience for patrons while maintaining high service standards.
  • Supervised and motivated a team of staff members, facilitating their professional growth and contributing to a cohesive and productive work environment.
  • Managed guest reservations and seating arrangements to maximize restaurant capacity while maintaining customer comfort and satisfaction.
  • Acted as a point of contact for customer feedback and concerns, effectively addressing issues and enhancing the restaurant's reputation for exceptional service.

Skills

  • Calendar & Schedule Management
  • Meeting & Travel Coordination
  • Payroll & Bookkeeping
  • Project & Office Management
  • Staff Supervision & Team Support
  • Customer Service Excellence
  • Client & Executive Support
  • Time Management & Multitasking
  • Detail Oriented Organization
  • Problem Solving & Conflict Resolution
  • Cross Department Collaboration
  • Relationship Building & Referrals
  • CRM Softwares - Hubspot & Salesforce
  • Proficient in Microsoft Office & Google Workspace

Timeline

Accounts Manager

Blue Water Marketing

Executive Assistant /Front Office Manager

Clean and Seal Pros

Assistant Manager

Sailors Return

Admissions Coordinator

Premiere Addiction Recovery

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JESSICA DONNELLY