Jessica Enriquez
Tempe
Summary
Dynamic Team Lead with a proven track record at Walmart, excelling in coaching and mentoring to enhance team performance. Recognized for optimizing workflows and fostering a customer-focused environment, resulting in increased satisfaction. Committed to conflict resolution and professional development, driving organizational change through strategic problem-solving.
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Overview
10
10
years of professional experience
Work History
Team Lead
Walmart
04.2022 - Current
- Trained new team members on company procedures and safety requirements.
- Promoted positive work culture by fostering teamwork and open communication.
- Evaluated employee skills regularly, providing training and mentorship for improvement.
- Increased customer satisfaction through timely project completion and high-quality standards.
- Influenced organizational change through strategic thinking and effective problem-solving.
- Managed schedules, processed time-off requests, and ensured shift coverage.
- Demonstrated commitment to excellence as a role model for professionalism and values.
- Worked various stations to optimize coverage and achieve production goals.
Manger
McDonald's
04.2015 - 10.2019
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Education
High School Diploma -
Westwood
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Quick learner
- Punctuality
- Team collaboration
- Workflow optimization
- Activity oversight
Timeline
Team Lead
Walmart
04.2022 - Current
Manger
McDonald's
04.2015 - 10.2019
High School Diploma -
Westwood
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