Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Festa

S Kingstown

Summary

I am very dependable. I take great pride in my work ethic and being a team player. I truly enjoy working in the restaurant field ... interacting with customer, growing the bar crowd, and contributing to the growth of the resturant.

Overview

11
11
years of professional experience

Work History

Front Office Assistant

Advanced Auto Body
11.2021 - Current
  • Answered and managed incoming and outgoing calls for both auto body and mechanical departments.
  • Guide customers from start to finish with the repair process of their vehicle.
  • Keep in contact with insurance companies through out the repair process.
  • Updated client databases regularly while maintaining accuracy in contact details comprehensively.

General Manager

Twisted Pizza
03.2016 - 11.2021
  • Ran entire FOH of business.
  • Made schedules for servers and delivery drivers.
  • Ordered liquor and beer weekly.
  • Ensured the store was properly stocked and cleanliness was top priority.
  • Covered any position that needed to be, due to sickness or call out of employee.
  • Created content for social media pages.

Front Office Assistant

Advanced Auto Body
08.2013 - 05.2016

Same responsibilities as my current position.

Education

High School Diploma -

Narragansett High School
Narragansett, RI
06.1996

Skills

  • Listening Skills
  • File Organization
  • Problem-solving skills
  • Time Management
  • Scheduling appointments
  • Cash Handling
  • Appointment Setting
  • File Maintenance
  • Strong multitasking
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Handling Difficult Customers

Timeline

Front Office Assistant

Advanced Auto Body
11.2021 - Current

General Manager

Twisted Pizza
03.2016 - 11.2021

Front Office Assistant

Advanced Auto Body
08.2013 - 05.2016

High School Diploma -

Narragansett High School
Jessica Festa