Jessica Franklin
Dallas,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Olive Garden Restaurant
Rockwall, TX
05.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Bartender
Genghis Grill
Mesquite, TX
11.2019 - 10.2022
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
Cashier
Walmart
Greenville, TX
08.2018 - 09.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Education
Dental Assistant -
Concord University
Athens, WV03-2019
High School Diploma -
Greenville High School
Greenville, TX05-2010
Skills
- Food inspection
- Food Running
- Table Setting
- Safe Food Handling
- Suggestive Selling
- Beverage Preparation
- Payment Processing
- POS Systems
- Cash Handling
- Customer Assistance
Certification
- CPR/First Aid
- TABC Certified
- Food Handler Certification
- Bartender License
- ServSafe
Timeline
Server
Olive Garden Restaurant
05.2021 - Current
Bartender
Genghis Grill
11.2019 - 10.2022
Cashier
Walmart
08.2018 - 09.2019
Dental Assistant -
Concord University
High School Diploma -
Greenville High School