Jessica Frederico
Webster,NY
Summary
Server with a strong work ethic and exceptional customer service experience at many restaurants. Proven ability to engage guests and enhance their dining experience through a positive attitude, menu memorization, and effective multitasking.
Overview
5
5
years of professional experience
Work History
Server
Simply Crepes
Webster, NY
09.2022 - 09.2025
- Provided exceptional customer service, enhancing dining experience through prompt and friendly interactions.
- Assisted in menu knowledge and food recommendations, helping with guest satisfaction and repeat visits.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery during peak hours.
- Maintained cleanliness and organization abiding by health and safety regulations.
Server
Hairy Tonys
Cortland, NY
09.2024 - 05.2025
- Worked with a team to ensure fast, efficient service, while remaining very positive and friendly.
- Memorized a long, detailed menu that helped effectively recommend things to customers and answer any of their questions.
- Effectively learned a new payment system that ensured efficient transaction handling.
- Maintained restaurants cleanliness by frequent cleaning and stocking.
Server
Baywinde Senior Living
Webster NY
08.2020 - 09.2022
- Trained new servers on dining room and kitchen policies and procedures, helping build an efficient team.
- Created and maintained positive relationships with residents to ensure their satisfaction of service during their assigned meals.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Memorized and delivered food and beverages promptly with attention to customer needs.
Education
High School Diploma -
Webster Schroeder High School
Webster, NY06.2023
Bachelor of Arts - Law Studies
Nazareth University
Rochester, NYSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Cleanliness standards
- Menu memorization
- Strong team work
Timeline
Server
Hairy Tonys
09.2024 - 05.2025
Server
Simply Crepes
09.2022 - 09.2025
Server
Baywinde Senior Living
08.2020 - 09.2022
High School Diploma -
Webster Schroeder High School
Bachelor of Arts - Law Studies
Nazareth University