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PROFESSIONAL OBJECTIVE: To utilize strength in patient care, trainings, experiences, as well as flexible interpersonal skills and good working attitude towards achieving company’s goals and visions. Have a thorough understanding of coordination, medical office support processes. PROFFESIONAL SUMMARY: Experienced, goal-oriented, compassionate medical personnel with numbers of awards obtained in customer service. Skilled in building long term relationship with all levels of medical staff, patients and their family members. Excellent in oral and written communication. Fluent in English and Tagalog. Knowledgeable in Spanish. Computer programs literate. Highly motivated and performs good in multi-tasking. Achieve to develop and maintain empathetic attitudes toward patients. Culturally competent – able to work well with a culturally and socio-economically diverse patient population of different ages. Knowledgeable in information security methods and principles, policy, regulations and station directives, medical administrative policies and procedures. Medical terminology, abbreviations and symbols.
Meticulous Medical Laboratory Technician experienced in performing techniques like gram stains, osmometry and coagulation assessments. Well-organized and disciplines with methodical approach to handling specimens and conducting tests. Prepared to offer 5 years experience in the field to new position with room for advancement.

I am 45 yrs young my legal name is Billie but my preference is Michelle which is my middle name. I’m ambitious, outgoing,willing to take on any challenge or task required to get the job. I’m very easy going and people seem to take well to me and I work well as a team or alone whichever is required I can do. I have experience in a lot of areas and very honest and truthful about a situation or anything asked of me.I believe in learning new techniques and skills and love to hear new ideas. I have a great personality and my overall performance is outstanding at anything I do.Accomplishment is everything and I believe strongly in if something is hard just try harder. I don’t listen to rumors or he said she said and I avoid drama at all cost. I just overlook it and carry on with my work bc I have very high expectations of myself and do not want to fail or disappoint who is depending on me.

I have always been an energetic worker. Throughout my work history- this energy has shown itself in my upbeat attitude and ability to keep busy. Work has always been about more than a to-do list for me. I strive to take initiative to help on special projects and day-to-day tasks to ensure tasks get done. Forward-thinking and resourceful professional with 3+ years of experience working remotely handling over 50+ calls on a daily basis. Adept at managing time and organizing schedules per company work-from-home requirements. Instrumental in resolving issues and collaborating with teams to provide impeccable client support. Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements. Proactive Appointment Setter with exceptional sales and customer service strengths. Proven to generate high-quality leads through proactive communication using tact, diplomacy and professionalism. Persistent and highly motivated Telemarketer with a flair for sales and marketing. Looking to secure a position in a thriving and fast-paced environment where excellent customer service skills will be utilized and appreciated.

Detail-oriented and compassionate Medical Receptionist with 10+ years of experience in healthcare front-desk operations and patient support. Skilled in appointment scheduling, EMR documentation, insurance coordination, and high-volume phone management while maintaining HIPAA compliance and excellent patient service.

Jessica Garcia

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