Jessica Garcia
Queen Creek,AZ
Summary
Dynamic leader with expertise in team leadership and effective communication. Proven skills in conflict resolution and time management, fostering a positive team culture. Achieved operational excellence through strategic employee motivation and engagement.
Overview
1
1
Certification
5
5
years of professional experience
Work History
General Manager
Pizza Hut
San Tan Valley, Arizona
12.2021 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Managed daily operations and ensured compliance with company policies.
- Oversaw staff training and development to enhance service quality.
- Implemented inventory control measures to reduce waste and optimize stock levels.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Ensured compliance with local health department regulations regarding food safety standards.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Fostered a positive team culture by encouraging open communication and collaboration.
Skills
- Inventory management
- Customer relationship management
- Team leadership
- Employee motivation
- Effective communication
- Budget management
- Organizational skills
- Time management
- Conflict resolution
- Multitasking
- Attention to detail
Certification
- Servsafe Certified
Timeline
General Manager
Pizza Hut
12.2021 - Current