JESSICA GARCIA
Miami,FL
Summary
Healthcare Professional skilled in practice management and surgical coordination. Achieved operational efficiency and financial accuracy through effective oversight of daily operations and billing processes. Focused on enhancing patient relations and strengthening physician referral networks to improve access and streamline workflows.
Overview
1
1
Certification
10
10
years of professional experience
Work History
PRACTICE MANAGER
RAMIRO NIEVES MDPA
02.2024 - Current
- Oversee daily operations of an orthopaedic surgery practice.
- Coordinated surgical scheduling with hospitals and surgical centers to optimize resource allocation.
- Supervise administrative staff and billing operations.
- Managed insurance verification, claims submissions, and follow-ups to minimize billing discrepancies.
PRACTICE MANAGER / SALES MANAGER
PREMIUM HEALTHCARE PLUS PET/CT & MRI OF MIAMI
03.2019 - 02.2024
- Managed operations of a diagnostic imaging organization.
- Managed physician referral relationships and sales representatives.
- Coordinated administrative teams and referral processes to streamline patient access.
- Cultivated physician referral relationships and guided sales representatives to enhance the referral flow.
PRIOR AUTHORIZATION SPECIALIST / FRONT DESK
PREMIUM HEALTHCARE
01.2018 - 03.2019
- Processed insurance verifications and secured prior authorizations to facilitate patient care.
- Coordinated front desk scheduling and ensured efficient patient check-in/out.
- Ensured accuracy of medical records and upheld HIPAA compliance standards.
CUSTOMER SERVICE / QUALITY ASSURANCE
LOGISTICARE
10.2016 - 01.2018
- Investigated complaints and conducted quality reviews to identify areas for improvement.
- Handled numerous member inquiries efficiently to ensure satisfaction. to ensure timely and accurate responses.
- Proposed innovative ideas during team meetings to foster collaboration and and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated effectively with team members to achieve shared objectives, with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Science - (ASN) Graduation: November, 2026
American Medical Academy
Miami, FLSkills
- Practice management
- Billing and claims
- Prior Authorizations
- Insurance verification
- Surgical Coordination
- Patient scheduling
- Staff Leadership
- Referral Development
- Patient Relations
- Budget oversight
- Business strategy
- Policy implementation
- HIPAA Compliance
- Microsoft Office
- EHR (Cerner, Advanced Md, Athena, Ecw)
Certification
BLS - Basic Life Support (CPR)
Clinicals
- South Dade Rehabilitation Center 2025-2026
- Coral West Community Hospital 03/2026-11/2026
Timeline
PRACTICE MANAGER
RAMIRO NIEVES MDPA
02.2024 - Current
PRACTICE MANAGER / SALES MANAGER
PREMIUM HEALTHCARE PLUS PET/CT & MRI OF MIAMI
03.2019 - 02.2024
PRIOR AUTHORIZATION SPECIALIST / FRONT DESK
PREMIUM HEALTHCARE
01.2018 - 03.2019
CUSTOMER SERVICE / QUALITY ASSURANCE
LOGISTICARE
10.2016 - 01.2018
Associate of Science - (ASN) Graduation: November, 2026
American Medical Academy