Jessica Gartin
DeFuniak Springs,FL
Summary
Dedicated store manager with a focus on driving exceptional customer service and effective staff training. Known for implementing operational best practices and resolving customer issues, ensuring a thriving retail environment.
Overview
3
3
years of professional experience
Work History
Store Manager
Cefco
Santa Rosa Beach, Florida
04.2026 - Current
- Oversaw daily store operations, ensuring compliance with company policies.
- Trained and supervised staff to deliver exceptional customer service.
- Organized staff schedules to guarantee adequate coverage during peak hours.
- Maintained inventory levels and executed regular stock audits.
- Implemented promotional displays to enhance in-store product visibility.
- Monitored cash handling procedures, ensuring accurate transaction processing.
- Resolved customer complaints promptly to uphold positive store reputation.
Kitchen Manager
Cefco
Santa Rosa Beach, Florida
01.2026 - 04.2026
- Managed kitchen operations to uphold food quality and safety standards.
- Coordinated staff schedules to maximize kitchen efficiency and meet service demands.
- Managed inventory to ensure timely ordering of supplies and prevent stock shortages.
- Trained new employees on food preparation and safety procedures.
- Developed and implemented daily menus to adhere to dietary guidelines and enhance customer satisfaction.
- Supervised food storage practices to minimize spoilage and waste.
- Developed cleaning schedules for kitchen equipment maintenance.
- Conducted weekly inventories of food items in refrigerators and freezers.
Center Store Manager
Cefco
Santa Rosa Beach, Florida
06.2025 - 01.2026
- Managed daily store operations to ensure efficient workflow and customer satisfaction.
- Directed staff in daily operations such as stocking shelves, rotating merchandise, building displays, setting up promotional materials and ensuring proper signage.
- Trained and supervised staff on product knowledge and customer service techniques.
- Created a team environment by providing leadership, motivation, direction and support to associates.
- Resolved customer complaints effectively to maintain a positive shopping experience.
- Provided excellent customer service by responding promptly to inquiries about products or services.
- Maintained cleanliness and organization of store areas to create a welcoming environment.
- Conducted regular audits of cash registers for accuracy and accountability.
- Audited cash registers at the end of each shift to ensure accuracy in transactions.
Shift Leader
Cefco
Freeport , FL
05.2025 - 06.2025
- Trained new employees on customer service best practices.
- Ensured compliance with safety and sanitation standards during shifts.
- Assisted customers with inquiries and resolved issues efficiently.
- Collaborated with team members to enhance store efficiency and workflow.
- Implemented promotional displays to increase product visibility and sales.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Cashier
Cefco
Freeport, FL
03.2025 - 04.2025
- Processed customer transactions accurately and efficiently at Cefco.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and debit transactions while ensuring security protocols.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers in locating products and answering inquiries effectively.
- Collaborated with team members to manage inventory and restock shelves regularly.
Shift Leader
Loves Travel Stop
Mossyhead , FL
08.2023 - 06.2024
- Ensured compliance with safety and sanitation standards during each shift.
- Supervised cleaning of dining areas, restrooms, kitchen equipment, and floors to maintain high hygiene standards.
- Delegated tasks to employees and monitored completion to ensure operational effectiveness.
- Collaborated with team members to enhance store efficiency and streamline workflow.
- Trained staff on job duties, emphasizing safety protocols.
- Assisted in training new employees on operational procedures.
- Adhered to health code regulations in food preparation processes.
- Conducted cash handling procedures and balanced registers at shift's end.
Skills
- Staff training
- Customer service
- Cash handling
- Store operations
- Team leadership
- Customer service management
- POS systems
- Partnership building
- Shift checklists
Timeline
Store Manager
Cefco
04.2026 - Current
Kitchen Manager
Cefco
01.2026 - 04.2026
Center Store Manager
Cefco
06.2025 - 01.2026
Shift Leader
Cefco
05.2025 - 06.2025
Cashier
Cefco
03.2025 - 04.2025
Shift Leader
Loves Travel Stop
08.2023 - 06.2024