Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Gillig

Wauconda,IL

Summary

A dedicated and results-oriented professional with a proven track record of delivering exceptional customer service and building lasting relationships. Highly adept at fostering positive interactions with clients, ensuring their needs are met and exceeded. Demonstrated ability to consistently perform tasks to an exceptional standard, with a keen attention to detail and a commitment to excellence. Thrives in fast-paced environments and excels in prioritizing tasks effectively to accomplish objectives efficiently. Passionate about providing unparalleled service and enhancing the overall customer experience.

Overview

7
7
years of professional experience

Work History

Bartender/Server

XGolf
Kildeer , IL
11.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Made, and served food to customers at their bay in a quick and timely manner.
  • Fostered strong connections with customers, familiarizing myself with their names and preferred drink choices

Beverage Cart Attendant

Steeple Chase Golf Course
Mundelein, IL
08.2022 - Current
  • Organized the beverage cart in an orderly fashion to ensure customer satisfaction.
  • Assisted customers with beverage selection and order fulfillment.
  • Stocked beverage cart fully to engage in rounds on golf course.

Social Media Manager

Gillig Motorsports
Huntley, IL
08.2018 - Current
  • Created engaging visuals for use in social posts, such as infographics, videos, GIFs.
  • Assisted in developing strategies for increased following across different networks.
  • Reviewed and selected photographs for posting on the social media accounts.
  • Can/has worked cameras and Gopro for photography on social media accounts.

Cashier/Phone Girl

Wayne's Pizza
Arlington Heights, IL
05.2017 - 08.2021
  • Processed payments using POS system and accepted cash, credit cards, and checks.
  • Efficiently managed incoming calls and processed orders with speed, especially during bustling evenings.
  • Provided excellent customer service by addressing customer inquiries promptly and efficiently.

Education

Associate of Arts - Communication Studies

Heartland Community College
Normal, IL
05-2024

Skills

  • Excellent Communication
  • Customer Relationships
  • Payment Processing
  • Beverage Preparation
  • Food Running
  • Food Preparation

Timeline

Bartender/Server

XGolf
11.2023 - Current

Beverage Cart Attendant

Steeple Chase Golf Course
08.2022 - Current

Social Media Manager

Gillig Motorsports
08.2018 - Current

Cashier/Phone Girl

Wayne's Pizza
05.2017 - 08.2021

Associate of Arts - Communication Studies

Heartland Community College

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Jessica Gillig