Jessica Giordano
Atlantic City,New Jersey
Summary
Compassionate Latina professional well-versed in performing diverse administrative functions for patient care with a high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Helps keep services proceeding smoothly by coordinating communications, referrals, and policy enforcement.
Overview
3
3
years of professional experience
Work History
Patient Access Associate
Atlanticare
Atlantic City, New Jersey
07.2022 - Current
- Register patients in an efficient and timely manner to prevent delayed patient care.
- Verify and prepare all patient accounts for inpatient and outpatient billing.
- Manage multiple tasks while remaining adaptable and flexible.
- Knowledgeable of basic medical terminology, EMTALA, and HIPAA privacy.
- Entered medical codes into the electronic health record system accurately.
Front Desk Receptionist
Ocean Club Condominiums
Atlantic City, New Jersey
03.2021 - 06.2022
- Greeted customers warmly and made them feel welcome.
- Checked guests and service providers in and out of the building.
- Monitored and operated electronic security systems.
- Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Education
Bachelor of Business Administration -
Stockton University
Galloway, NJ05.2027
High School Diploma -
Atlantic City High School
Atlantic City, NJ06.2022
Skills
- Payment Processing
- Medical Coding
- Team Leadership
- Insurance Verification
- Workflow Optimization
- Problem-Solving
- Customer Service
- Phone and Email Etiquette
- Spanish Fluency
- Team Collaboration
Timeline
Patient Access Associate
Atlanticare
07.2022 - Current
Front Desk Receptionist
Ocean Club Condominiums
03.2021 - 06.2022
Bachelor of Business Administration -
Stockton University
High School Diploma -
Atlantic City High School