Jessica Grajales
OKC,OK
Summary
Analytical, organized and detailed-oriented person seeking to use my knowledge in the pharmacy industry and my retail skills in a rewarding position such as: Sales, customer service, insurance billing, pharmacy, and clerical environments.
Overview
14
14
years of professional experience
2
2
Certification
Work History
NOTARY SIGNING AGENT
Contractor
01.2023 - Current
- Collaborate with title and mortgage companies as well as third party vendors to meet with borrowers, sellers, and buyers to facilitate paperwork regarding loans, purchases and sales of real property
- Interact with clientele from diverse sociocultural, educational, and ethnic backgrounds
- Explain the purpose of each document being signed and answer any pertinent questions
- Hire, train, supervise, schedule and delegate work to contracted staff.
MEDICATION ADHERENCE TECHNICAN
Aerotek Staffing
01.2022 - 01.2022
- This job assists providers by ensuring patients' compliance with medications, lab monitoring, adherence to medication therapy, authorizing medication refills, maintaining accurate pharmacy preferences, identifying discrepancies or problems with medication history information, assisting patients with the medication authorization process.
PHARMACY TECHNICIAN
Bob's Pharmacy
08.2014 - 09.2015
- Supported pharmacological services by stocking, assembling, and distributing medications
- Helped patients by greeting them in person and by phone, answering questions and request, and referring inquiries to the pharmacist
- Maintained pharmacy inventory by checking pharmaceutical stock, placing expediting orders as needed
- Maintained patient insurance and medication profiles.
TRANQUILITY CLEANING, SERVICES LLC
Owner/Operator
12.2010 - 08.2014
- Oversaw the daily operations of the business
- Performed office and management duties
- Performed hiring, firing, and managing of employees
- Managed marketing, bookkeeping, payroll, and advertising functions
- Studied the industry market and kept abreast of new trends.
PRIOR AUTHORIZATION PHARMACY TECHNICIAN
Aerotek-United Health Care
10.2009 - 12.2010
- Submitted prior authorization for medications and followed up in a timely manner
- Reprocessed insurance claims for medications as needed
- Communicated with patient on authorization status, outcome, and any individual needs to obtain medications.
Pharmacy Technician
CVS Pharmacy
01.2007 - 05.2009
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Pharmacy Technician
Rite Aide Pharmacy
11.2005 - 01.2007
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
Machine Operator
Coats North America
12.1999 - 11.2005
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
Education
Bachelor of Arts - Public Safety Management
Oklahoma State University - Oklahoma City
Oklahoma City, OK05.2025
Associate of Science - Police Science Forensic Technology
Oklahoma State University - Oklahoma City
Oklahoma City, OK12.2022
JOSHUA HIGH SCHOOL
05.1997
Skills
- Mobile notary services
- Document Preparation
- Problem-solving skills
- Insurance Billing
- Insurance Verification
- Customer Service
Certification
- PTCB NATIONAL CERTIFICATION, 30200200, 2022-06-06, 2024-06-30
- CERTIFIED CRIME SCENE INVESTIGATOR, NO EXPIRATION
Timeline
NOTARY SIGNING AGENT
Contractor
01.2023 - Current
MEDICATION ADHERENCE TECHNICAN
Aerotek Staffing
01.2022 - 01.2022
PHARMACY TECHNICIAN
Bob's Pharmacy
08.2014 - 09.2015
TRANQUILITY CLEANING, SERVICES LLC
Owner/Operator
12.2010 - 08.2014
PRIOR AUTHORIZATION PHARMACY TECHNICIAN
Aerotek-United Health Care
10.2009 - 12.2010
Pharmacy Technician
CVS Pharmacy
01.2007 - 05.2009
Pharmacy Technician
Rite Aide Pharmacy
11.2005 - 01.2007
Machine Operator
Coats North America
12.1999 - 11.2005
Bachelor of Arts - Public Safety Management
Oklahoma State University - Oklahoma City
Associate of Science - Police Science Forensic Technology
Oklahoma State University - Oklahoma City
JOSHUA HIGH SCHOOL