Jessica Grant
Moyers,OK
Summary
Efficient professional known for productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, data entry, and appointment scheduling. Excel in communication, problem-solving, and multitasking, ensuring smooth operations.
Overview
2027
2027
years of professional experience
Work History
Front Desk Receptionist
Rowland Flatt Clinic
Antlers, Oklahoma
10.2021 - Current
- Managed patient check-in and check-out processes, ensuring smooth flow and minimizing wait times.
- Answered multi-line phone system, efficiently directing calls to appropriate staff to enhance communication.
- Scheduled appointments using clinic management software, optimizing scheduling to meet patient needs.
- Maintained accurate patient records and updated information regularly.
- Provided excellent customer service, addressing patient inquiries and concerns.
- Performed data entry into computer systems to maintain accurate records of customer information.
Medicare Billing Specialist
Urologic Specialists Of Oklahoma
Tulsa, Oklahoma
- Processed Medicare claims for patient services efficiently and accurately.
- Verified insurance eligibility and benefits for patients before appointments.
- Maintained patient records in compliance with HIPAA regulations and guidelines.
- Resolved discrepancies in billing through thorough investigation and communication.
- Communicated with patients regarding billing inquiries and payment options.
- Monitored changes in Medicare policies to ensure compliance with billing practices.
Medicare Billing Specialist
Warren Clinic
Tulsa, Oklahoma
- Processed Medicare claims for patient services efficiently and accurately.
- Collaborated with healthcare providers to ensure accurate coding of services rendered.
- Investigated denied claims and followed up on appeals as needed.
- Assisted in training new staff on billing procedures and software systems.
Education
Bachelor of Science - Business Administration
Southeastern Oklahoma State University
Durant, OKSkills
- Office administration
- Attention to detail
- Time management
- Problem solving
- Effective communication
Timeline
Front Desk Receptionist
Rowland Flatt Clinic
10.2021 - Current
Medicare Billing Specialist
Urologic Specialists Of Oklahoma
Medicare Billing Specialist
Warren Clinic
Bachelor of Science - Business Administration
Southeastern Oklahoma State University