Jessica Guevara
Brentwood,CA
Summary
Dynamic team player dedicated to providing excellent customer service. Possesses strong math skills and is detail-oriented with a proven track record of accuracy and efficiency. Proficient in handling cash, credit cards and POS transactions in a fast-paced environment. Accustomed to working independently or as part of a team to ensure customer satisfaction.
Skilled in providing excellent customer service and resolving customer complaints. A strong communicator with the ability to remain calm in stressful situations. Looking to leverage expertise in customer service to take on a new challenge in a challenging environment.
Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting.
Overview
8
8
years of professional experience
Work History
Sales Associate
Champs Sports
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Hostess/cashier
Melos Pizza And Pasta
02.2023 - 05.2023
- Provided friendly reminders to customers regarding their wait times when necessary.
- Assisted in seating guests and managing the wait list.
- Remained knowledgeable about current menu items, promotions, and specials offered by the restaurant.
Assistant
Robins Day Care
10.2019 - 02.2021
- Assist with childcare duties
- Food prep
- Sanitize and clean daycare area
- Assist with field trips
Camp Counselor
Girl Scouts Of Northern California
06.2017 - 06.2020
- Participated in emergency drills that prepared staff for hazardous situations
- Displayed enthusiasm and commitment towards providing a fun learning experience for the kids.
- Assisted in creating arts and crafts projects that encouraged creativity among the kids.
- Created an inclusive environment for all campers regardless of age, gender or race.
- Managed multiple tasks simultaneously while supervising large groups of children.
Education
No Degree -
Los Medanos College
Pittsburg, CA05.2025
High School Diploma -
Liberty High School
Brentwood, CA06.2023
Sterile Processing Technician
MedTek College
Hayward, CA 08.2025 - 10.2025
Skills
- Customer Service
- Business Strategies
- Cash Handling Accuracy
- Money Transfer Systems
- Social Perceptiveness
- Cash Register Operation
- In-Store Support
- Excellent People Skills
- Store Merchandising
- Money Handling
- Work Assignments
- Critical Thinking
- Verbal Communication
- Team Management
- Cleaning Techniques
- Visual Displays
- Teamwork and Collaboration
Timeline
Sterile Processing Technician
MedTek College
08.2025 - 10.2025
Sales Associate
Champs Sports
07.2023 - Current
Hostess/cashier
Melos Pizza And Pasta
02.2023 - 05.2023
Assistant
Robins Day Care
10.2019 - 02.2021
Camp Counselor
Girl Scouts Of Northern California
06.2017 - 06.2020
No Degree -
Los Medanos College
High School Diploma -
Liberty High School