Jessica Hall
Ringgold,GA
Summary
Motivated Customer Service Assistant with 20+ years of experience offering office support in multiple industries. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Mvp Home Solutions Inc
Ringgold, GA
03.2024 - Current
- Answered questions from customers regarding products and services offered by the company.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Assistant Manager
Shoe Department Encore
Chattanooga, TN
06.2023 - 03.2024
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
Customer Service Cashier
United Grocery Outlet
Ringgold, GA
03.2022 - 06.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Assisted customers with locating merchandise within the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Education
High School Diploma -
Ringgold High School
Ringgold, GA05-2002
Skills
- Check processing
- Appointment Scheduling
- Workflow Optimization
- Bookkeeping
- Data Entry
- Mail handling
- Filing
- Invoice Processing
- Quality Assurance
- Records Management
- Administrative Support
- Phone call answering
- Cash deposit preparation
- Internet Research
- Verbal Communication
- Social media knowledge
Timeline
Administrative Assistant
Mvp Home Solutions Inc
03.2024 - Current
Assistant Manager
Shoe Department Encore
06.2023 - 03.2024
Customer Service Cashier
United Grocery Outlet
03.2022 - 06.2023
High School Diploma -
Ringgold High School
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