Jessica Hall
Baton Rouge,Louisiana
Summary
Dynamic sales professional with extensive experience, excelling in customer relationship management and upselling strategies. Proven track record of boosting sales revenue and fostering repeat business through exceptional service. Skilled in cash handling and inventory management, ensuring operational efficiency and customer satisfaction.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
24
24
years of professional experience
Work History
Sales Associate
Wamart
07.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front End Manager
Shoppers Value
07.2017 - 01.2020
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
Jewelry Consultant
Zales
02.2012 - 01.2017
- Handled customer inquiries professionally, resolving issues promptly to uphold the brand''s reputation for outstanding service quality.
- Boosted sales revenue through effective upselling techniques and in-depth product knowledge.
- Assisted clients with selecting the perfect jewelry pieces for special occasions, such as weddings and anniversaries.
- Increased repeat business by developing rapport with clients and following up on past purchases to offer complementary products or services.
Sales Associate
Dollar General
06.2010 - 12.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cook
National Guard
07.2006 - 05.2010
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Unit Supply Clerk
Army
07.2001 - 01.2004
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Increased productivity by automating manual processes through the implementation of new software tools for inventory management.
- Contributed to the unit''s overall mission success by maintaining proper accountability of assets and ensuring timely availability of critical supplies.
- Monitored budget allocation closely to ensure department spending remained within authorized limits, adjusting procurement plans as needed to meet financial goals.
Education
Computer Technology
Camelot College
Baton Rouge, LA05-2006
High School Diploma -
Morgan City High School
Morgan City, LA05-2001
Skills
- Cash handling
- Customer relationship management
- Visual merchandising
- Sales technique
- Inventory management
- Upselling strategies
- Customer service
- Team leadership
- Bookkeeping
- Logistics coordination
- Budget monitoring
- Data entry
- Supply chain management
Timeline
Sales Associate
Wamart
07.2020 - Current
Front End Manager
Shoppers Value
07.2017 - 01.2020
Jewelry Consultant
Zales
02.2012 - 01.2017
Sales Associate
Dollar General
06.2010 - 12.2011
Cook
National Guard
07.2006 - 05.2010
Unit Supply Clerk
Army
07.2001 - 01.2004
Computer Technology
Camelot College
High School Diploma -
Morgan City High School
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