Jessica Harrer
Papillion,NE
Summary
Dedicated Medical Support Assistant focused on delivering high-quality patient care while streamlining processes. Executed services with imaging, healthcare data and record reviews to support operations. Flexible and resourceful with expertise adapting to changing patient care environments.
Overview
13
13
years of professional experience
Work History
Medical Support Assistant
CHI Health
Omaha, NE
07.2011 - Current
- Managed inventory levels of medical supplies in order to restock when needed.
- Ensured that all required documents are completed accurately prior to submitting them to appropriate departments.
- Processed payments received from patients or insurance companies accurately and timely.
- Responded promptly to inquiries from patients or other healthcare providers regarding services offered at the facility.
- Assisted medical staff with patient care, including taking vital signs, drawing blood, administering injections and collecting specimens.
- Maintained cleanliness of exam rooms between patients visits by ensuring that all equipment is sanitized properly.
CNA
Bergan Mercy Medical Center
Omaha, NE
03.2017 - 01.2019
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Documented patient care services by charting in designated areas.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
Registration Clerk
Confier Health Solutions with CHI
Omaha, NE
07.2011 - 03.2017
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Assisted with scheduling appointments for clients and visitors.
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
- Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
- Monitored appointment schedules to ensure timely arrival of patients for their scheduled visits.
Education
MSA - Medical Assisting
Mercy College of Health Sciences
Des Moines, IA10-2023
Some College (No Degree) - General Studies
Metropolitan Community College
Omaha, NE03-2011
High School Diploma -
Westside High School
Omaha, NE05-2010
Some College (No Degree) - Early Childhood Education
University of Nebraska At Omaha
Omaha, NESkills
- Appointment Scheduling
- Patient Care Coordination
- Electronic Health Records Management
- Detail Oriented
- Patient Records Maintenance
- Insurance Verification
References
· Jenna Falcon
Phone Number-402-699-0287
Email Address- jenna.falcon@hotmail.com
· Sara Pinkard
Phone Number-402-895-0619
Email address- sarapinkard@yahoo.com
· Rebecca DeVries
Phone number-402-830-4297
Email address-Rebecca.Devries@commonspirit.org
Timeline
CNA
Bergan Mercy Medical Center
03.2017 - 01.2019
Medical Support Assistant
CHI Health
07.2011 - Current
Registration Clerk
Confier Health Solutions with CHI
07.2011 - 03.2017
MSA - Medical Assisting
Mercy College of Health Sciences
Some College (No Degree) - General Studies
Metropolitan Community College
High School Diploma -
Westside High School
Some College (No Degree) - Early Childhood Education
University of Nebraska At Omaha
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