Paralegal Student
JESSICA HERNANDEZ
Braman Motors - Braman Collision Center
Miami,FL
2
Languages
3
Years of experience
Detail-oriented Bilingual Paralegal Studies student with an Associate in Arts in Pre-Law and hands-on experience in administrative support, front desk operations, and customer service. Demonstrates strong problem-solving and multitasking capabilities in high-volume environments, ensuring efficient recordkeeping and communication.
Work History
Front Desk Receptionist
8 Months- Handled over 30 calls daily, assisting customers and service advisors while resolving inquiries in fast-paced environment.
- Processed 15 repair files and tickets daily, updating customer, vehicle, and repair information in CDK and Carbeat to ensure accuracy.
- Maintain confidential digital and physical records by scanning, retrieving, alphabetizing, and organizing repair documentation.
- Prepared total-loss and sublet documentation, managed vehicle keys and forms, and organized supporting paperwork for compliance.
- Coordinate repair information with customers, insurance companies, vendors, towing companies, and internal staff.
Host and Front Desk Receptionist
3 Months- Managed high-volume reservations calls and guest communications to ensure polished, professional front desk experience.
- Coordinated with team members to address guest concerns and streamline daily operations during busy shifts.
- Coordinated reservations and waitlist using host stand system, reducing guest delays.
Front Desk Associate and Server
1 Year 2 Months- Managed phone and in-person inquiries, reservations, and customer requests while executing front desk responsibilities in high-volume setting.
- Coordinated reception and serving duties, ensuring clear communication, organization, and exceptional customer service.
- Greeted guests promptly and coordinated seating to maintain smooth front desk flow.
- Managed phone calls, reservations, and waitlist updates with accuracy and professionalism.
- Processed takeout orders and verified details to support accurate guest service.
Team Member
4 Months- Delivered customer service, processed orders accurately, and ensured smooth operations during high-volume shifts.
- Delivered fast, friendly guest service across cashier, dining room, and takeout stations.
- Assembled made-to-order meals accurately while maintaining speed during high-volume rushes.
Education
Associate of Science - Paralegal Studies
Associate of Arts - Pre-Law
- Relevant Coursework: Business Law, Fundamentals of Law, Legal Research, Artificial Intelligence and the Law, Environmental Law, and Financial accounting.
Skills
Front desk operations
Administrative Support
Data Entry
Records management
Appointment Scheduling
CDK
Microsoft Office
Google Workspace
Attention to detail
Multitasking
Conflict resolution
Problem Solving
English and Spanish
Legal Research (Academic)
English and Spanish
Languages
Spanish
Native or Bilingual
English
Full Professional
Work Preference
Work Type
Full TimeContract Work
Location Preference
On-SiteRemoteHybrid
Location:
Miami, FL
Open to relocation:
No
Minimum Desired Compensation
$45000/yr
Timeline
Front Desk Receptionist
Braman Motors - Braman Collision Center
02.2026 - CurrentRead More
Host and Front Desk Receptionist
DOC B's Restaurant
09.2025 - 12.2025Read More
Front Desk Associate and Server
Sushi Maki
06.2024 - 08.2025Read More
Team Member
Moe's Southwest Grill
01.2024 - 05.2024Read More
Miami Dade College
Associate of Science from Paralegal Studies
Read More
Miami Dade College
Associate of Arts from Pre-Law
Read More