Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Hernandez

Summary

Epic Application Analyst with a full round knowledge and experience in Patient Access and Billing applications. Experience in assisting Healthcare organizations with HOD, PBB and RHC entities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Epic Application Analyst

UnityPoint Health
Des Moines, IA
10.2021 - Current
  • Collaborated with Epic Clinical and Non Clinical teams to ensure successful implementation of HB and HB Claims projects and enhancements within established timelines.
  • Implemented Go-lives for new HOD, department requests
  • Provided technical support to 23 rural hospital organizations, which included in 3 different states

System Analyst

MercyHealth
Janesville, WI
01.2019 - 10.2021
  • Implemented quarterly Epic Upgrades for Patient Access and HIM applications
  • Assisted in implementing new modules and new workflows
  • Maintained and updated Supply Management Applications
  • Performed testing scripts for all implementations

Registrar

SwedishAmerican
Rockford, IL
05.2018 - 01.2019
  • Lead end users transition from healthcare software Meditech to Epic Software
  • Registered patients for upcoming appointments while abiding to HIPAA standards
  • Completed pre-certifications and authorizations for patients
  • Cleared patient workqueues and referral workqueues

Education

Bachelor of Science - Health Care Management

Southern Illinois University Carbondale
Carbondale, IL
12.2017

Skills

  • Technical Analysis
  • Project Management
  • Epic Software Proficiency
  • Financial Assistance Badge
  • McKesson Application Proficiency
  • Optum CAC Proficiency
  • CIOX Proficiency
  • Olive Lighthouse Proficiency

Certification

  • Epic Prelude
  • Epic Grand Central
  • Epic HIM Release of Information
  • Epic HIM Deficiency Tracking
  • Epic HIM Hospital Coding
  • Epic Hospital Billing
  • Epic Hospital Billing Claims
  • Epic Remittance
  • Epic Charge Router

Timeline

Epic Application Analyst

UnityPoint Health
10.2021 - Current

System Analyst

MercyHealth
01.2019 - 10.2021

Registrar

SwedishAmerican
05.2018 - 01.2019

Bachelor of Science - Health Care Management

Southern Illinois University Carbondale
Jessica Hernandez