Jessica Hernandez
Bronx,NY
Summary
Dedicated and experienced professional seeking a challenging position in a dynamic healthcare environment, leveraging over a decade of expertise in medical administration and customer service to contribute effectively to a team and grow within the organization.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Medical Receptionist
AFC Urgent Care - Connecticut
10.2021 - Current
- Manage appointment scheduling, insurance verification, and collection of co-pays with precision
- Enforce Covid-19 regulations to ensure the safety of patients and staff
- Perform clerical duties to maintain efficient operations.
Pulmonary Technician
Pulmonary Medicine, PC10 - Bronx, NY
03.2017 - 06.2020
- Conducted Pulmonary Function Testing and adeptly managed PFT billing
- Provided patient care, including appointment scheduling and data entry
- Executed clerical tasks to support the practice’s daily operations.
Home Health Aide
Allen Health Care Services - Hempstead, NY
10.2003 - 03.2017
- Delivered compassionate personal care services to patients in their homes, following prescribed care plans
- Assisted with activities of daily living, ensuring patient comfort and safety
- Collaborated with visiting nurses to administer specific treatments as directed.
Administrative Assistant
PRM Trucking Inc. - Mount Vernon, NY
08.2000 - 08.2003
- Managed daily delivery schedules and dispatched fleet of tractor trailers
- Ensured regulatory compliance with U.S Department of Transportation regulations
- Scheduled appointments and optimized fleet dispatch for efficiency and timeliness
Dental Assistant
Dr. William Kapner - New Rochelle, NY
04.1999 - 04.2000
- Implemented proper sterilization and infection control procedures in compliance with regulations
- Assisted with chairside surgical procedures and maintained dental instruments
- Fostered positive patient and staff relationships through attentive care and support.
Education
No Degree - MEDICAL ADMINTRAVTIVE
Monroe College
The Bronx, NYHigh School Diploma -
THEODORE ROOSEVELT HIGH
The Bronx, NY06.1999
Skills
- Bilingual (English/Spanish)
- Proficient in Mac Practice and Microsoft Word
- Experienced in dental assisting, infection control, and chairside assisting
- Exceptional communication and customer service skills
- Proficient with office equipment and multi-line phone systems
- Skilled in medical reception, scheduling, and record keeping
- Strong administrative and clerical experience, including data entry and quality control
Certification
BLS Certification, 07/01/23, 07/01/25
Additional Information
Spanish, Microsoft Word, EXPERITY EMR
Timeline
Medical Receptionist
AFC Urgent Care - Connecticut
10.2021 - Current
Pulmonary Technician
Pulmonary Medicine, PC10 - Bronx, NY
03.2017 - 06.2020
Home Health Aide
Allen Health Care Services - Hempstead, NY
10.2003 - 03.2017
Administrative Assistant
PRM Trucking Inc. - Mount Vernon, NY
08.2000 - 08.2003
Dental Assistant
Dr. William Kapner - New Rochelle, NY
04.1999 - 04.2000
No Degree - MEDICAL ADMINTRAVTIVE
Monroe College
High School Diploma -
THEODORE ROOSEVELT HIGH