Jessica Herrera
Focused Family Eyecare
Springdale,AR
1
Language
11
years of professional experience
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Work History
Billing Specialist
10 Years 7 Months- Processed patient billing claims with attention to detail and accuracy.
- Managed insurance verification to ensure coverage prior to patient appointments.
- Resolved billing discrepancies through effective communication with patients and insurers.
- Implemented streamlined billing procedures, reducing processing time for claims.
- Follow up on unpaid, denied, or rejected claims.
- Processed invoices, payments, refunds and account adjustments.
- Worked with multiple departments to check proper billing information.
Technician/Front Desk Receptionist
10 Years 7 Months- Collaborated with healthcare professionals to ensure seamless operations within the clinic environment.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Managed incoming and outgoing correspondence, messages, and documentation.
- Entered and updated patient information accurately in electronic systems.
- Assisted in patient intake processes, providing accurate information for efficient appointment scheduling.
- Implemented training sessions for new staff on operational protocols and equipment handling procedures.
- Conducted patient pre-examinations, ensuring accurate data collection and preparation for optometric assessments.
Education
High School Diploma
- Skills:
- Customer Service
- Communication
- Management
- Writing
- Detail Oriented
- Medical Insurance Claims
- Billing
- Bilingual
Skills
Customer Service
Communication
Writing
Detail Oriented
Bilingual (Spanish/English)
Billing systems and software
Insurance verification
Invoice processing
Claims processing
Data entry proficiency
Claim submission
Patient account management
Languages
Spanish
Native or Bilingual
Timeline
Billing Specialist
Focused Family Eyecare
12.2015 - 07.2026Read More
Technician/Front Desk Receptionist
Focused Family Eyecare
12.2015 - 07.2026Read More
Kingsburg Joint Union High Scholl
High School Diploma
Read More