Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Hewson

STATEN ISLAND

Summary

. Caring and compassionate Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced with managing nursing teams and overseeing patient care. Utilizes leadership and clinical expertise to ensure efficient and effective healthcare delivery. Track record of maintaining high standards in patient safety and quality care.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Charge Registered Nurse

Clove Lakes Health Care
03.2024 - Current
  • Led shift handover meetings effectively communicating critical information about each patient''s status ensuring continuity of care.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Contributed to a positive work environment by actively participating in unit meetings, sharing ideas to improve efficiency or address ongoing challenges faced by colleagues.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Mentored newly hired nurses to ensure seamless integration into the team and facilitate their professional development.
  • Skillfully performed various clinical procedures such as wound dressing changes, catheterizations; ensuring optimal comfort levels for patients during these processes.
  • Built rapport with patients and family members to deliver exceptional care.
  • Enhanced interdisciplinary collaboration through effective communication and teamwork with physicians, therapists, and support staff.
  • Increased patient satisfaction scores by delivering compassionate care and advocating for individual needs.
  • Performed patient assessments and adjusted care plans accordingly.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Educated family members and caregivers on patient care instructions.

Sales Associate

Fortunoff Backyard Store
01.2023 - 12.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Increased sales revenue by building strong customer relationships and providing tailored product recommendations.

Supervisor

CVS Pharmacy
05.2010 - 04.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Set overall vision and provided team leadership.

Waitress

Friendlys Family Resturant
11.2007 - 04.2008
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.

Education

Associates - Nursing

St Paul's School of Nursing
08.2020

College of Staten Island of The City University of New York
Staten Island, NY

Moore Catholic High School
06.2007

Skills

  • Resolving Complaints
  • Technical Proficiency
  • Priority Management
  • Quality Standards
  • Safe Work Methods
  • Motivational leadership
  • Care coordination
  • Care plan management

Certification

RN License # 929261

National Council Licensure Examination for Registered Nurses(NCLEX_RN)

Timeline

Charge Registered Nurse

Clove Lakes Health Care
03.2024 - Current

Sales Associate

Fortunoff Backyard Store
01.2023 - 12.2023

Supervisor

CVS Pharmacy
05.2010 - 04.2022

Waitress

Friendlys Family Resturant
11.2007 - 04.2008

Associates - Nursing

St Paul's School of Nursing

College of Staten Island of The City University of New York

Moore Catholic High School