Jessica Hogan
Customer Service/Sales
Walton,KY
Summary
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
La-Z-Boy Furniture
09.2021 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
Bachelor of Science - Family And Consumer Sciences
Liberty University
Lynchburg, VA05.2000
Skills
- Sales Development
- Business Development
- Payment Processing
- Inventory Control
- Product Sales
- Order Processing
- Contract Preparation
Accomplishments
- Exceeded monthly quota
- Design - Responsible for creative design for prominent Furniture Sales.
- Achieved Weekly, Monthly, and VIP Sales through effectively helping with organizing, furniture and excellent customer service.
- Documented and resolved issues with damaged furniture, processing, or warehouse issues which led to customer being satisfied with help due to resolving the problem and providing great customer service.
Certification
Interior Design Training - ongoing at LA-Z-BOY
Timeline
Sales Associate
La-Z-Boy Furniture
09.2021 - Current
Bachelor of Science - Family And Consumer Sciences
Liberty University