Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Hogle

Alpena,MI

Summary

Dynamic professional with a strong work ethic and exceptional attention to detail, demonstrated at MACHINE SERVICES GROUP OMNI. Proven track record in schedule coordination and client relations, enhancing customer satisfaction and streamlining processes. Adept at multitasking and resource allocation, consistently meeting deadlines and improving operational efficiency.

Overview

27
27
years of professional experience

Work History

Scheduler

MACHINE SERVICES GROUP OMNI
08.2020 - Current
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Monitored project progress against schedules meticulously, identifying lags early and adjusting plans to stay on track.
  • Implemented continuous improvement practices in scheduling processes, leading to sustained enhancements in efficiency.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Increased customer service success rates by quickly resolving issues.

Admissions Coordinator

MediLodge of Alpena
03.2018 - 08.2020
  • Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Assisted in patient admission process based on federal and state laws.
  • Collaborated with admissions team to develop and implement strategies to improve admissions process.
  • Managed a high volume of applications, resulting in a smooth enrollment process for all parties involved.

House Manager

Healthcare Services Group
09.2014 - 03.2018
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.

Housekeeper

MediLodge of Alpena
01.2002 - 03.2014
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

House Cleaner Contract Cleaning

SUE CRITTENDEN
05.1998 - 01.2002
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.

Education

ACES ACADAMY
Alpena, MI
05-1997

Skills

  • Attention to detail
  • Schedule coordination
  • Telephone etiquette
  • Medical terminology
  • Staff coordination
  • Inventory tracking
  • Client relations
  • Production scheduling
  • Raw materials ordering
  • Data entry
  • Strong work ethic
  • Customer service
  • Effective multitasking

Timeline

Scheduler

MACHINE SERVICES GROUP OMNI
08.2020 - Current

Admissions Coordinator

MediLodge of Alpena
03.2018 - 08.2020

House Manager

Healthcare Services Group
09.2014 - 03.2018

Housekeeper

MediLodge of Alpena
01.2002 - 03.2014

House Cleaner Contract Cleaning

SUE CRITTENDEN
05.1998 - 01.2002

ACES ACADAMY

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Jessica Hogle