Sales Consultant
Jessica Hollingsworth
LifeMD
Greenville,SC
1
Certification
23
years of professional experience
Results-driven sales and customer service professional with over 15 years of experience in insurance sales, account management, team leadership, and client relationship development. Proven ability to exceed sales goals, build strong customer relationships, train and develop employees, and manage daily operations. Licensed in Property & Casualty as well as Life, Accident & Health Insurance. Seeking a challenging position where my sales expertise, leadership abilities, and customer-focused approach can contribute to organizational growth and success.
Professional sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through innovative solutions and customer-focused strategies. Licensed Insurance Sales Consultant with strong expertise in building client relationships and driving sales growth. Skilled in policy analysis, risk assessment, and providing tailored insurance solutions. Known for effective team collaboration and adaptability to changing market needs, ensuring consistent achievement of results. Equipped with excellent communication skills, problem-solving abilities, and customer-focused approach. Driven Insurance sales Agent with 10 years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Work History
Sales Consultant
11 Months- Consulted with prospective patients on weight loss treatment options and wellness programs to align solutions with individual needs.
- Educated clients on program benefits, medication options, and membership services to enhance understanding and engagement.
- Maintain consistent follow-up to maximize conversions and customer satisfaction.
- Maintained consistent follow-up to drive conversions and improve customer satisfaction.
- Consult with prospective patients regarding weight loss treatment options and wellness programs.
- Guided prospective patients through telehealth service options and matched needs to appropriate care plans.
- Consulted with leads to explain membership benefits, pricing, and treatment pathways clearly.
- Explained membership options, treatment benefits, and enrollment steps with clear, compliant product knowledge.
- Met monthly sales goal of $6,000 in sales and 30 units
Insurance Sales Agent
1 Year 9 Months- Generated new leads and expanded client base through proactive prospecting and community networking
- Analyzed customer needs and recommended appropriate insurance products to meet their specific requirements
- Provided accurate quotes, explained coverage options, and assisted clients in selecting suitable policies
- Built strong relationships with clients through effective communication and personalized service
- Managed a high volume of incoming calls, emails, and inquiries from potential customers
- Conducted policy reviews with clients to uncover additional coverage needs and identify potential cost savings
- Developed comprehensive knowledge of insurance products, industry trends, and competitor offerings to effectively address client concerns and objections
- Utilized CRM software to track leads and manage customer interactions, maintaining detailed records of sales activities
Independent Delivery Driver
6 Years 8 Months- Navigated optimized delivery routes using GPS and app-based dispatch tools.
- Coordinated order pickup with restaurant partners to maintain delivery accuracy.
- Completed contactless drop-offs while following customer instructions and platform requirements.
- Resolved delivery issues promptly through clear communication with customers and support teams.
- Verified order details before departure to reduce mismatches and missed items.
Licensed Insurance Agent
1 Year 5 Months- Answered 50 or more inbound and outbound calls, assisting clients with coverage inquiries and policy changes
- Resolved billing inquiries and processed payments accurately
- Coordinated annual renewals to ensure continuous coverage for clients
- Coordinate annual renewals
- Respond to underwriting requests
- Filed new claims for customers, ensuring all necessary documentation was submitted. and answer questions concerning existing claims
- Advised clients on auto, home, and life coverage options aligned with individual risk profiles.
- Generated accurate policy quotes using agency systems and carrier guidelines.
- Exceeded monthly sales goal of $6000 and 20 sales
Store Manager
9 Months- Trained, coached, and supervised team members on sales techniques and operational procedures.
- Managed daily store operations, balancing customer service, cash handling, and loan processing requirements.
- Ensured compliance with state regulations, company policies, and audit standards throughout branch activities.
- Established community partnerships to expand business opportunities and strengthen local engagement.
- Trained and supervised team members on sales techniques and operational procedures to improve team effectiveness.
- Conducted performance evaluations and recommended training or corrective action.
- Consulted with customers regarding loan products and financial service options.
- Reduced store debt by 40% through debt collection program
Managing Sales Agent
4 Years 4 Months- Consistently beat sales and retention goals by 15%.
- Recruited and trained team members, enhancing sales performance and fostering a collaborative environment.
- Led sales and customer service operations for a high-volume insurance office.
- Conducted community marketing initiatives, generating new business opportunities and increasing brand visibility.
- Conducted community marketing initiatives to drive new business growth.
- Resolved customer concerns, strengthening client relationships and ensuring high levels of customer satisfaction.
- Managed office records, sales reporting, and employee scheduling.
Store Operations Coordinator
1 Year 3 Months- Supervised store operations, sales activities, and account management, enhancing overall team performance.
- Supported store management in achieving operational and sales objectives, contributing to store profitability.
- Assisted with supervision of store operations, sales activities, and account management.
- Maintained merchandising standards and showroom presentation.
- Assisted customers with product selection and financing options.
- Delivered exceptional customer service and streamlined store operations to improve customer satisfaction.
- Scheduled deliveries, installation appointments, and customer service follow-ups with accurate attention to detail.
- Coordinated daily operations across sales, warehouse, and delivery teams to maintain workflow continuity.
- Processed orders, invoices, and paperwork to support timely fulfillment and account accuracy.
Owner
7 Years- Directed daily cleaning operations, aligning staffing, schedules, and service standards with client expectations.
- Managed scheduling, staffing, and route planning to support efficient workflow.
- Trained cleaners on safety protocols, equipment use, and quality standards.
- Managed customer relationships, addressing service requests and resolving concerns promptly.
- Developed cleaning estimates, contracts, and service plans for residential and commercial accounts.
- Made 25 prospecting customer calls per day
Property Manager
2 Years 1 Month- Directed daily property operations, ensuring lease compliance, resident satisfaction, and prompt issue resolution.
- Coordinated maintenance requests, inspections, and vendor schedules to support safe, well-maintained apartment homes.
- Administered lease renewals, move-ins, and move-outs with accurate documentation and consistent follow-through.
- Monitored rent collection, delinquency, and account balances to maintain strong occupancy and revenue performance.
- Supervised onsite staff, assigning priorities, reinforcing procedures, and improving service consistency.
- Resolved resident concerns and conflict situations professionally, preserving positive tenant relations and community standards.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Education
Associate of Arts - Psychology
2 years
High school diploma - College prep
Skills
Time Management
Customer relationship management
CRM proficiency
Objection handling
Consultative sales
Exceeds sales goals
Customer relationship building
Certification
- Driver's License
- Property & Casualty License
- February 2024 to February 2028
- Life & Health Insurance License
- February 2023 to February 2028
- Certified Anti-Money Laundering Specialist
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Sales Consultant
LifeMD
12.2025 - CurrentRead More
Insurance Sales Agent
Acceptance Insurance
02.2024 - 11.2025Read More
Licensed Insurance Agent
Allstate Insurance
09.2022 - 02.2024Read More
Store Manager
Advance America
01.2019 - 10.2019Read More
Independent Delivery Driver
DoorDash & GrubHub
05.2018 - 01.2025Read More
Managing Sales Agent
Acceptance Insurance
06.2014 - 10.2018Read More
Store Operations Coordinator
Badcock Home Furniture
02.2013 - 05.2014Read More
Owner
Custom Cleaning, LLC
01.2006 - 01.2013Read More
Property Manager
Pleasantdale Apartments
02.2004 - 03.2006Read More
Greenwood High School
High school diploma from College prep
Read More
Lander University
Associate of Arts from Psychology
Read More