Jessica Hunsinger
Windsor,CO
Summary
Compassionate Office Manager with expertise in patient engagement and office operations. Builds trust with patients, effectively presents treatment options, and communicates service value to enhance acceptance. Leverages strong organizational and technical skills to improve patient experiences and drive revenue while ensuring a patient-centered approach.
Overview
17
17
years of professional experience
Work History
Office Manager
Aspen Dental
Loveland, Colorado
12.2021 - Current
- Managed daily office operations and maintained organized administrative processes.
- Coordinated appointment scheduling for patients and staff to optimize daily operations.
- Oversaw inventory management by ordering supplies and tracking usage to maintain operational readiness.
- Consultations for all treatment plans
- Overseeing all financing and well versed with all third party lenders.
- Over 25 years experience in customer service and sales.
- Managed insurance claims processing while ensuring compliance with ADA codes.
Assistant Store Manager
Coach of New York
Thornton, Colorado
09.2009 - 07.2021
- Managed 25+ team members
- Managed and contributed to monthly sales goals.
- Managed inventory levels and organized stockroom for optimal efficiency.
- Assisted in training and mentoring new team members on store policies.
- Supported daily operations and ensured smooth store functionality.
- Payroll and scheduling
Education
Montevideo Senior High School
Montevideo, MN Skills
- Appointment scheduling
- Office administration
- Treatment plan consulting
- Insurance, claims, ADA codes and all Medicare policies
- Third-party financing
- Inventory
- Customer satisfaction, Google, NPS surveys, and reviews
Timeline
Office Manager
Aspen Dental
12.2021 - Current
Assistant Store Manager
Coach of New York
09.2009 - 07.2021
Montevideo Senior High School