Jessica Hurd
Springhill,Florida
Summary
Dynamic Outside Sales Representative with over a decade of experience in territory development and account management. Known for building lasting relationships with clients and consistently surpassing sales goals through strategic solutions and strong customer engagement.
Overview
16
16
years of professional experience
Work History
Outside Sales Representative
Flagstone Pavers
Brooksville, FL
04.2018 - Current
- Increased yearly sales of the territory from $5 million a year to over $10 million a year.
- Developed and maintained relationships with local contractors and builders to drive sales growth.
- Conducted product demonstrations, showcasing features and benefits of pavers to potential clients.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Exceeded monthly sales targets and quotas consistently.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities
Inside Sales Representative
Flagstone Pavers
Brooksville, FL
11.2015 - 04.2018
- Developed and maintained strong client relationships to drive repeat sales and customer loyalty.
- Implemented sales strategies that improved closing rates and increased overall revenue generation.
- Answered customers' questions regarding products, prices, and availability.
Customer Service Representative
Flagstone Pavers
Brooksville, FL
10.2013 - 11.2015
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
- Provided product knowledge to customers, facilitating informed purchasing decisions.
- Processed orders and returns accurately using CRM software, ensuring timely fulfillment.
- Trained new team members on customer service protocols and systems.
Quality Control Inspector
Dynamic Pharmacueticals
Brooksville Fl
06.2010 - 10.2012
- Conducted thorough inspections of raw materials and finished products for quality compliance.
- Trained junior inspectors on best practices for quality control processes and safety protocols.
- Communicated with production team members about quality issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Collaborated with production teams to identify quality issues and implement corrective actions promptly.
Education
Associate of Science - Nursing
Pasco Hernando State College
Brooksville, FL06-2018
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Account management
- Territory management and development
Timeline
Outside Sales Representative
Flagstone Pavers
04.2018 - Current
Inside Sales Representative
Flagstone Pavers
11.2015 - 04.2018
Customer Service Representative
Flagstone Pavers
10.2013 - 11.2015
Quality Control Inspector
Dynamic Pharmacueticals
06.2010 - 10.2012
Associate of Science - Nursing
Pasco Hernando State College