Jessica Jenkins
Zephyrhills,FL
Summary
Well-organized Human Resources and Talent Manager bringing 13+ years of superior performance in fast-paced HR and Employment centric environments. Communicative and decisive with focus on improving and retaining quality in HR administration. Develops and leads strategic initiatives to recruit and select high caliber, professional and diverse workforce that identifies with business culture.
Overview
11
11
years of professional experience
Work History
Personnel Technician II
Department Of Children And Families, State Of Florida
03.2024 - Current
- Ensured compliance with labor laws and regulations, conducting thorough audits of personnel records and procedures.
- Streamlined hiring processes for better candidate selection and reduced timetohire.
- Improved employee retention rates with comprehensive onboarding programs targeted at new hires.
- Maintained confidentiality of sensitive employee information, upholding high ethical standards and building trust among staff members.
- Served as a liaison between employees and upper management, effectively communicating concerns or suggestions from both parties to promote understanding and collaboration.
- Enhanced department productivity, managing personnel files and records accurately and efficiently.
Senior Talent Aquisition Partner
Patriot Placements
11.2023 - Current
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
- Optimized sourcing networks and used proactive methods to direct source candidates.
- Created and drove talent acquisition and job placement strategies to attract diverse candidates.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
- Negotiated contracts and managed budget for recruiting expenses.
- Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
- Established consistent language and methodology for talent discussions, development, and succession.
Talent Acquisition/Retention- Contract Employee
Tampa Maid Foods
01.2023 - 02.2024
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
- Optimized sourcing networks and used proactive methods to direct source candidates.
- Created and drove talent acquisition and job placement strategies to attract diverse candidates.
- Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
- Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Coordinated technical training and personal development classes for staff members.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
Nurse Recruiter-Contract Employee
AdventHealth
09.2022 - 01.2023
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Operated and maintained applicant tracking and candidate management systems.
- Developed recruiting strategies to identify qualified candidates and build network.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Talent Acquisition/HR Generalist
Ace Hardware Retail Support Center
01.2021 - 09.2022
- Leveraged employee referrals, direct sourcing, Internet applications and recruitment agencies to source candidates for positions.
- Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Sourced and screened candidates for Warehouse, Security, IT, and support roles and worked with hiring managers to coordinate interviews, offers and onboarding.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Conducted workplace compliance training for over 300 employees to reduce liability risks and operate effectively.
- Handled employee relations, including but not limited to progressive discipline, investigations, time theft, workplace violence, and harassment training.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company.
- Ran daily, weekly, monthly, and quarterly reports to manage attendance.
Recruiter/Onboarding Specialist
ClubZ Tutoring Services
06.2019 - 01.2021
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Established reputation among leading Tutoring organizations for possessing extensive candidate network and successful placement of Education Specialists, Tutors, and Teachers.
- Oversaw full cycle recruiting for over 100 vacancies each quarter.
- Verified applicant references and employment details.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Supported Employment Specialist
We Care Support Services
06.2016 - 06.2019
- Instructed individuals in career development techniques, such as job search and application strategies, resume writing and interview skills.
- Helped clients develop organizational, time management and study skills.
- Taught classes and presented self-help or information sessions on subjects related to education and career planning.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Empowered clients through counseling and skill-building exercises.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Planned and promoted career and employment-related programs and events such as career planning presentations, work experience programs and career workshops.
Career Services Specialist
ITT Technical Instittute
08.2013 - 09.2015
- Assisted with verification, data collection and data entry for placement reporting and maintained placement records and reports to comply with Standards of Accreditation.
- Advised individuals on job search strategies, resume development and interviewing.
- Promoted employment opportunities through online postings, onsite employer visits, public job fairs and other effective resources.
- Identified accessible sources for vocational, educational and training programs to enhance client job skills and achieve employment goals.
- Worked with students and graduates to offer guidance on interview techniques, workplace expectations and resume best practices.
- Conducted scheduled resume and interview workshops and job search training to promote gainful employment.
- Attended business functions, trade shows and professional organization meetings for networking and employer development.
- Assisted students and graduates with securing employment by building relationships with employers on regional and national levels.
Education
MBA - Human Resources Development
National University
La Jolla, CA12.2024
Bachelor of Arts - Organizational Communication
University of South Florida
Tampa, FL05.2008
Skills
- 13 years of Recruitment/ HR Experience
- Oracle, Kronos, People Soft, ADP, Workday, People First Applicant Tracking Systems
- Recruitment Management
- Employment Data Tracking and Record Keeping
- Americans with Disabilities Act (ADA)
- Personnel Documentation Verification
- Background Checks
- Generating Reports
- Accomodations Requests
- Benefits Administration
- New Hire Onboarding and Training
- Full Cycle Recruitment
- Retention Program Development
- In-Person and Telephone Interviewing
- HR Trend Tracking
- Networking and Partnership Development
- Equal Employment Opportunity (EEO)
- Employment Matching
- Job Search Strategies
- Resume Building
- Vocational Training
- HR Policies
- Job Placement Referrals
- Work Experience Programs
- Training Activities
- Staffing Strategy
- Screening Processes
- Benefits Negotiation
Timeline
Personnel Technician II
Department Of Children And Families, State Of Florida
03.2024 - Current
Senior Talent Aquisition Partner
Patriot Placements
11.2023 - Current
Talent Acquisition/Retention- Contract Employee
Tampa Maid Foods
01.2023 - 02.2024
Nurse Recruiter-Contract Employee
AdventHealth
09.2022 - 01.2023
Talent Acquisition/HR Generalist
Ace Hardware Retail Support Center
01.2021 - 09.2022
Recruiter/Onboarding Specialist
ClubZ Tutoring Services
06.2019 - 01.2021
Supported Employment Specialist
We Care Support Services
06.2016 - 06.2019
Career Services Specialist
ITT Technical Instittute
08.2013 - 09.2015
MBA - Human Resources Development
National University
Bachelor of Arts - Organizational Communication
University of South Florida