Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Jessica J. Luna

Jessica J. Luna

Tech writer
Portage,IN

Summary

Master's graduate with strong educational background in performing general business and accounting functions. In-depth knowledge of US GAAP and proficiency in utilizing Microsoft Office products. Skilled in reviewing and analyzing financial data and business records to identify inaccuracies, showcasing a keen eye for detail. Exhibits exceptional organizational, problem-solving, and time management skills, ensuring efficient and effective completion of tasks.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Technical Writer- Auditor- Hiring Process in HR

Chicago Magnesium Casting Company
06.2021 - Current
  • Create/update technical documents in accordance with customer standards, ensuring accurate content, organization, style, format within our documentation system
  • Work collaboratively with production employees, engineers, management to meet project deliverables
  • Responsible for the correct and consistent transfer and implementation of text, screen shots, and graphics in a clear and accurate manner
  • Conduct review of completed documentation with appropriate personnel, finalizing updates, getting sign-off and placing document controls on all completed work
  • Maintain configuration management and control over documents from initiation until delivery
  • Assist as back-up for the material manufacturing database and purchasing function
  • Understand customer requirements, our companies internal scrap challenges, rework, customer returns, the impact they have on internal processes and documentation and demonstrate ability to deliver quality & efficient workmanship
  • Review & inspect all material being created, building self- inspection into everything you create and process
  • Help with audits in departments such as Heat Treat and AS9100.Certified in internal audits
  • Data entry and updating current certifications from outside vendors
  • Help quality manager with the hiring process and assist by showing the new hires around the foundry
  • Assist with updating documents in each department such welding procedure, fraud procedure, and bandsaw procedure, etc
  • Full-Time (40+ hours per week)

Mold Assembly- Team Leader/ Supervisor

Flex N Gate
03.2018 - 06.2021
  • Support and maintain compliance utilizing a general awareness of safety requirements, regulations and use of Personal Protective Equipment
  • Support and maintain compliance utilizing a general awareness and knowledge of TS, Inspection, Quality, Environmental and Production Standards
  • Identify, improve and provide immediate operational corrective actions for production problems
  • Conduct “on the job” training for new employees
  • Conduct training and ensure compliance of work instructions, safety talks and other communication as required
  • Ensure tools are present and available as needed on the line
  • Assign employee placement within the department and delegates tasks
  • Help assistant as a backup supervisor
  • Assist in creating and maintaining procedures, work instructions, and process flows as needed
  • Stock clips, bolts, nuts, brackets, and any other materials needed on the line
  • Full- Time (40+ hours per week)

Education

Master of Business Administration - Accounting

Keller Graduate School of Management
01.2017

Bachelor of Arts - Psychology, Minor in Sociology

Purdue University Calumet
01.2013

Skills

  • Editing and proofreading
  • Effective writing
  • Document formatting
  • Instruction writing
  • Technical editing
  • Process documentation
  • Information design
  • Visual communication
  • Database management
  • Editing
  • Collaborative writing
  • Technical research
  • Documentation management

Certification

Internal Auditing

Timeline

Technical Writer- Auditor- Hiring Process in HR

Chicago Magnesium Casting Company
06.2021 - Current

Mold Assembly- Team Leader/ Supervisor

Flex N Gate
03.2018 - 06.2021

Master of Business Administration - Accounting

Keller Graduate School of Management

Bachelor of Arts - Psychology, Minor in Sociology

Purdue University Calumet
Jessica J. LunaTech writer