Jessica Johnson
Bear,DE
Summary
Dedicated to food service and customer service with about 6 years of experience. Skilled in adaptability and working with people. A collaborative team player with good communication skills.
Overview
7
7
years of professional experience
Work History
Cashier
Cairn University
01.2021 - 12.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Kitchen Worker, Guest Services, Hospitality
Tonto Rim Christian Camp
06.2020 - 08.2023
- Enhanced kitchen efficiency by streamlining food preparation processes and optimizing workspace organization.
- Reduced food waste by implementing proper storage techniques and closely monitoring inventory levels.
- Maintained a clean and sanitary work environment, adhering to strict health and safety guidelines.
- Collaborated with the head chef to develop new menu items, incorporating seasonal ingredients and customer feedback.
- Assisted in training new kitchen staff members, ensuring they were familiar with equipment usage and safety procedures.
- Delivered consistent meal quality by following standardized recipes and portion control protocols.
- Improved customer satisfaction by addressing dietary restrictions and special requests in a timely manner.
- Supported overall restaurant operations through effective communication with front-of-house staff during peak service hours.
- Ensured timely delivery of dishes by coordinating efforts between cooking stations during busy service times.
- Contributed to positive workplace culture by maintaining a professional demeanor under pressure while fostering teamwork among colleagues.
- Increased knowledge of food allergies and dietary requirements, enabling better accommodation for guest needs.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
Baker
Harvey Cedars Bible Conference
06.2022 - 07.2022
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Kitchen Worker, Counselor
Red Lion Christian Academy Summer Camp
06.2017 - 08.2018
- Enhanced kitchen efficiency by streamlining food preparation processes and optimizing workspace organization.
- Reduced food waste by implementing proper storage techniques and closely monitoring inventory levels.
- Maintained a clean and sanitary work environment, adhering to strict health and safety guidelines.
- Collaborated with the head chef to develop new menu items, incorporating seasonal ingredients and customer feedback.
- Assisted in training new kitchen staff members, ensuring they were familiar with equipment usage and safety procedures.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Education
Bachelor of Arts - Psychology
Cairn University
Langhorne, PA12.2023
Skills
- Customer Service
- Customer Assistance
- Food Preparation
- Safe Food Handling
- Time management abilities
- Cooking
- Baking
- Dishwashing
- Multitasking
- Organizational Skills
- Adaptability
- Positive Attitude
Timeline
Baker
Harvey Cedars Bible Conference
06.2022 - 07.2022
Cashier
Cairn University
01.2021 - 12.2023
Kitchen Worker, Guest Services, Hospitality
Tonto Rim Christian Camp
06.2020 - 08.2023
Kitchen Worker, Counselor
Red Lion Christian Academy Summer Camp
06.2017 - 08.2018
Bachelor of Arts - Psychology
Cairn University
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