Jessica Johnson
Brooklyn
Summary
Experienced and dedicated, professional skilled in collaborating with clients to promptly identify their needs and recommend suitable products/services to help them achieve their goals. Recognized for exceptional communication skills and commitment to delivering outstanding customer care.
Overview
9
9
years of professional experience
Work History
Patient Encounter Associate
Dubin Breast Center
08.2023 - Current
- Call to schedule and confirm patient’s appointments (office visits/lab work/treatment), verify insurances, answer emails, scan in reports into patient’s chart
- Communicate with doctors and nurses to assist with any patient related issues
- Use Epic to perform all daily activities.
Usher
Jujamcyn Theatre
04.2018 - Current
- Seat patrons, answer any questions they have about the show or theater, check coats, file and hand out Playbills.
Admin Assistant
Sameday Technologies Inc
09.2021 - 12.2022
- Respond to client’s emails; answering questions about billing and payment remittance
- Researching and updating global travel restrictions for company website
- Data collection and Data entry
- Filing, organizing and color coating Google documents.
Administrative Assistant
CCNY Theatre Department
08.2019 - 06.2021
- Answer phone calls, take messages, file paperwork, run errands.
Receptionist/Manager
BioXage Spa & Services
04.2017 - 07.2018
- Answered phones and booked appointments, made sure all skin products were in stock, money handling, engaged with customers, closing the store and register every night, problem solving.
Hostess
Blue Water Grill
02.2016 - 03.2017
- Sat and greeted everyone that came in, collected menus from around the restaurant
- Made sure the candles around the restaurant are lit before the restaurant opens
- Updated OpenTable as time passed
- Took phone calls and made reservations.
Education
City College of New York
Harlem, NY05.2021
Skills
- Skilled in Spanish
- Proficient in Epic
- Public Speaking
- Proficient in Microsoft Products
- Customer Service
- Time Management
- Attention to Detail
- Social Media Savvy
- Computer Skills
- Fast Learner
Timeline
Patient Encounter Associate
Dubin Breast Center
08.2023 - Current
Admin Assistant
Sameday Technologies Inc
09.2021 - 12.2022
Administrative Assistant
CCNY Theatre Department
08.2019 - 06.2021
Usher
Jujamcyn Theatre
04.2018 - Current
Receptionist/Manager
BioXage Spa & Services
04.2017 - 07.2018
Hostess
Blue Water Grill
02.2016 - 03.2017
City College of New York
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