Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Johnson

Jessica Johnson

Newark,NJ

Summary

I am someone who has high expectations for my results. I am confident in my ability to produce and succeed. I am someone who wants to be judged by my individual performance and rewarded for my efforts based on my ability to execute. I am extremely dedicated to my work and a strong leader.

Overview

16
16
years of professional experience

Work History

Operations Associate

Tiffany & Company
10.2021 - Current
  • Prep items safely for put away
  • Pack business orders before shipping
  • Assisting management with SOP
  • Involved with testing for I.T
  • Taking lead in team projects
  • Provided administrative support to the operations team, assisting with daily tasks and projects.

Assistant Manager

Save A Lot
02.2015 - 06.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Assist meat & produce department.

Guest Service Representative

Prudential Center Arena
04.2009 - 12.2016
  • Provided exceptional customer service by greeting guests.
  • Adhered to company standards for guest satisfaction ensuring an enjoyable experience for all visitors.
  • Provided directions to guests.

Assistant Manager

Family Dollar
06.2012 - 10.2014
  • Helped oversee the daily operations of the store, managing staff and inventory.
  • Coached and mentored new employees on company policies and procedures.
  • Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
  • Organized company merchandise and displays to increase brand awareness and product sales.

Education

High School Diploma -

Malcolm X Shabazz
Newark, NJ
06-2009

Skills

  • Customer service
  • Verbal and written communication
  • Deadline management
  • Strong problem solver
  • Problem-solving
  • Attention to detail
  • Multitasking

Timeline

Operations Associate

Tiffany & Company
10.2021 - Current

Assistant Manager

Save A Lot
02.2015 - 06.2018

Assistant Manager

Family Dollar
06.2012 - 10.2014

Guest Service Representative

Prudential Center Arena
04.2009 - 12.2016

High School Diploma -

Malcolm X Shabazz

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