Jessica Johnson

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.

Opened and closed store according to established protocols.

Counted cash drawers to ensure accuracy and accountability.

Ensured team compliance with operational standards and procedures.

Fostered teamwork by assisting colleagues with various tasks.

Promoted a culture of respect and integrity among all staff members.

Managed appointment bookings and cash handling for company operations.

Ordered necessary supplies to maintain inventory levels.

Provided exceptional customer service, ensuring client satisfaction.