Summary
Overview
Work History
Education
Skills
Timeline
Teacher

Jessica Keller

Ballston Spa,NEW YORK

Summary


Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

26
26
years of professional experience

Work History

Teacher

South Colonie School District
08.2006 - Current

Planning and delivering engaging lessons, implementing student programs, tracking student progress, creating a positive learning environment and maintaining positive communication with colleagues and parents.

Waitress/Head Bartender

Winslows Restaurant
02.2004 - 03.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Waitress/Bartender Supervisor

The Boathouse Restaurant
06.1999 - 08.2008
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Education

Bachelor of Arts - English

SUNY, Oneonta
Oneonta, NY
06-2004

Skills

  • Classroom management
  • Relationship building
  • Critical thinking
  • Positive role model and mentor
  • Hospitality service expertise
  • Menu memorization
  • Food running
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Sales expertise
  • Food safety practices

Timeline

Teacher

South Colonie School District
08.2006 - Current

Waitress/Head Bartender

Winslows Restaurant
02.2004 - 03.2023

Waitress/Bartender Supervisor

The Boathouse Restaurant
06.1999 - 08.2008

Bachelor of Arts - English

SUNY, Oneonta
Jessica Keller