Jessica Kirkland
Animal Clinic of Hastings
Hastings,NE
1
Certification
5
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Veterinary Receptionist
9 Months- Handled cash transactions and processed payments accurately.
- Collaborated with team members to streamline administrative processes.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Entered data from pet records and office visits into computer system.
- Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained office and waiting room, keeping common areas clean and tidy.
Pharmacy Technician
6 Months- Maintained clean, organized workspaces to ensure efficiency and compliance with health standards.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
Medication Technician
11 Months- Administer medications accurately according to prescribed schedules and protocols.
- Monitor resident responses to medications, noting any side effects or changes in condition.
- Document medication administration and resident observations in electronic health records promptly.
- Collaborate with healthcare team to discuss residents' medication needs and adjustments.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
Medication Aide
5 Months- Administered medications accurately to residents, ensuring compliance with safety protocols and care plans.
- Monitored residents' health status, reporting changes to nursing staff for timely interventions.
- Maintained accurate medication records, enhancing accountability and traceability of resident care.
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Checked vital signs on a daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Server
7 Months- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, enhancing guest satisfaction and dining experience.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Assisted in training new servers on menu knowledge and service standards.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
Medication Aide
5 Months- Developed strong relationships with residents, fostering trust and promoting effective communication regarding their care needs.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Enhanced patient health by accurately administering prescribed medications according to schedule.
- Supported the nursing staff with essential tasks, streamlining the overall care process.
Certified Nursing Assistant
1 Year 2 Months- Monitored vital signs, reporting changes to nursing staff promptly.
- Implemented patient care plans under supervision, ensuring adherence to best practices.
- Coordinated with interdisciplinary teams to enhance resident care quality.
- Assisted residents with daily activities, ensuring comfort and safety.
- Maintained accurate documentation of patient interactions and care provided.
Education
High School Diploma
Skills
Data entry
Billing coordination
Reception management
Point-of-sale system
Scheduling software
Typing and filing
Compassionate care
Patient relations
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medication Aide
- CMT - Certified Medication Technician
- First Aid/CPR Certified
- BLS - Certified Basic Life Support
Timeline
Veterinary Receptionist
Animal Clinic of Hastings
10.2025 - 07.2026Read More
Pharmacy Technician
Mary Lanning Healthcare Hastings NE
04.2025 - 10.2025Read More
Medication Technician
Heritage at College View Assisted Living
04.2024 - 03.2025Read More
Medication Aide
Tabitha- Prairie Commons
10.2023 - 03.2024Read More
Server
Fuji Japanese Steakhouse
03.2023 - 10.2023Read More
Medication Aide
Prairie Winds Assisted Living
10.2022 - 03.2023Read More
Certified Nursing Assistant
Premier Estates of Kenesaw
07.2021 - 09.2022Read More
Deshler High School
High School Diploma
Read More