Jessica Kuhn
Iron Mountain
Summary
Creates and implements successful sales and marketing strategies regardless of scale and budget. Excels at maximizing profits. Performs market research, develops strategic plans and organizes and promotes successful marketing campaigns. Aggressively pursues new sales leads resulting in high sales close rate. Understands importance of working with customers and other executives, as well as keeping staff informed and motivated.
Overview
18
18
years of professional experience
Work History
Director of Sales and Marketing
CCI Systems Dba Astrea Connect
01.2010 - Current
- Work closely with VP and CEO in development of business plan(s) to include fiscal year budget planning.
- Successfully develop, implement, and maintain high performing sales and marketing strategies to increase customer growth; meeting and exceeding ebitda and revenue targets each year.
- Stay abreast of market dynamics, trends, and competitive landscape; re-aligned pricing and/or product strategy as needed for further customer and revenue growth.
- Work closely with other business units to actively and consistently support all efforts to simplify and enhance the customer journey; leading to high satisfaction of the customer, low churn, and company growth.
- Evaluate key marketing metrics to drive campaign performance and create sales strategies to reach and maintain 80% win rates across the organization.
- Provide strong leadership that coaches, develops, and guides team members in the execution of customer growth and overall sales and marketing strategies.
- Develop and cultivate positive, performance-based internal sales and marketing KPIs and accountability to include training, and mentoring staff.
- Perform and engage in product training, new product launches, demonstrations, consumer awareness, branding, and acquisition initiatives.
- Coach and promote high-achieving staff to fill leadership positions and boost company growth.
- Build relationships with customers and community to establish long-term business growth.
- Advisory on company boards; Culture Committee, ESOP Committee, and Health and Wellness Committee.
Direct Sales Representative
Charter Communications, Spectrum
04.2006 - 01.2010
- Met customers in homes and businesses to discuss and demonstrate products.
- Put together sales proposals and contracts.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Maintained current knowledge of evolving changes in marketplace.
- Achieved or exceeded company-defined sales quotas.
- Contributed to event marketing, sales and brand promotion.
- Attended monthly sales meetings and quarterly sales trainings.
Education
Associate of Arts - Business Administration
Bay De Noc Community College
Escanaba, MI05.2006
Skills
- Possess a strong Strategic Vision to proactively identify issues, opportunities, and solutions
- Strong Negotiation Skills
- Sales and Marketing Plan Development and Execution
- Thoughtful Leader to include Mentoring and Coaching
- Exceptional Communication Skills
- Budget Development and Strategic Planning
- Brand Development
- Competitor and Pricing Analysis
- New Hire Onboarding, Mentoring, and Training of Staff
- New Business Development and Opportunity Gathering
Timeline
Director of Sales and Marketing
CCI Systems Dba Astrea Connect
01.2010 - Current
Direct Sales Representative
Charter Communications, Spectrum
04.2006 - 01.2010
Associate of Arts - Business Administration
Bay De Noc Community College