Jessica Logan
bakersfield
Summary
Dedicated and personable professional with strong experience in delivering exceptional customer service and building positive relationships with clients. Known for strong communication skills, problem-solving ability, and a commitment to exceeding customer expectations. Highly motivated to learn new skills, adapt to changing environments, and contribute to team success through continuous personal and professional growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Back Office Lead Medical Assistant
Accelerated Urgent Care
04.2024 - Current
- Coordinated patient intake processes to enhance workflow efficiency and support clinical staff.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Assisted in maintaining accurate electronic health records, ensuring data integrity and compliance with regulations.
- Supported inventory management by tracking medical supplies, preventing shortages and facilitating timely orders.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
Medical Assistant/Receptionist Administrator
Okezie Pediatrics
09.2023 - 04.2024
- Administered patient intake processes, ensuring accuracy of information and efficient appointment scheduling.
- Coordinated communication between patients and healthcare providers, enhancing overall patient experience.
- Managed electronic health records system, maintaining confidentiality and compliance with regulations.
- Supported clinical staff by preparing examination rooms and assisting during patient procedures.
- Streamlined billing processes by verifying insurance information and processing payments efficiently.
- Implemented improvements to front desk workflows, reducing patient wait times and increasing satisfaction rates.
- Checked patient insurance, demographic, and health history to keep information current.
Education
No Degree - Medical Assisting
San Joaquin Valley College
Bakersfield, CA2020
No Degree - Ultrasound Tech
High Desert Medical College
Bakersfield, CA08-2017
High School Diploma -
North High Scool
Bakersfield, CA08-2012
Skills
- Injections administration
- Vital signs monitoring
- Team leadership
- HIPAA compliance
- Sterilization techniques
- Insurance verification
- Lab specimen collection
- Electronic health records management
- Customer service
- Reliable team player
- Compassionate
Certification
- CMA - Certified Medical Assistant
- Certified Ultrasound Technician
Languages
English
Timeline
Back Office Lead Medical Assistant
Accelerated Urgent Care
04.2024 - Current
Medical Assistant/Receptionist Administrator
Okezie Pediatrics
09.2023 - 04.2024
No Degree - Medical Assisting
San Joaquin Valley College
No Degree - Ultrasound Tech
High Desert Medical College
High School Diploma -
North High Scool